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  1. Home
  2. Bug Reports
  3. Shortcodes disappear after page resize

Shortcodes disappear after page resize

Scheduled Pinned Locked Moved Bug Reports
12 Posts 3 Posters 2.0k Views 1 Watching
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  • mariusjopenM
    mariusjopenM
    mariusjopen
    Global Moderator
    wrote on last edited by
    #2

    Dear @ernestobellei
    thank you for the video.
    Is it possible to also send us a link? Then we can have a look.

    Best!

    Marius

    www.mariusjopen.world

    1 Reply Last reply
    0
    • mariusjopenM
      mariusjopenM
      mariusjopen
      Global Moderator
      wrote on last edited by
      #3

      Dear @ernestobellei

      after changing from mobile back to the desktop mode the Shortcode stops working. You confirm that, right?

      Best!

      Marius

      www.mariusjopen.world

      E 1 Reply Last reply
      0
      • mariusjopenM mariusjopen

        Dear @ernestobellei

        after changing from mobile back to the desktop mode the Shortcode stops working. You confirm that, right?

        Best!

        Marius

        E
        E
        ernestobellei
        wrote on last edited by ernestobellei
        #4

        Hi @mariusjopen

        It happens also when changing from desktop to mobile.

        case 1: loaded desktop version (it works) → then resize to mobile (it works) → then back again to desktop (stop working)

        case 2: loaded mobile version (it works) → then resize to desktop (it works) → then back again to mobile (stop working)

        I sent you a private message with a link to the page.

        Best!

        Ernesto

        1 Reply Last reply
        0
        • mariusjopenM
          mariusjopenM
          mariusjopen
          Global Moderator
          wrote on last edited by
          #5

          Hi @ernestobellei
          I saw the page.
          I just wanted to fully understand what you mean.

          Can you post your shortcode here?

          Best!

          Marius

          www.mariusjopen.world

          E 1 Reply Last reply
          0
          • mariusjopenM mariusjopen

            Hi @ernestobellei
            I saw the page.
            I just wanted to fully understand what you mean.

            Can you post your shortcode here?

            Best!

            Marius

            E
            E
            ernestobellei
            wrote on last edited by ernestobellei
            #6

            HI @mariusjopen,

            do you mean the .zip file?

            The problem can be recreated also using a wordpress default shortcode (I inserted a [video] inside the page I sent you).

            Best,
            Ernesto

            1 Reply Last reply
            0
            • mariusjopenM
              mariusjopenM
              mariusjopen
              Global Moderator
              wrote on last edited by
              #7

              Dear @ernestobellei
              when I include a default Wordpress shortcode it works.

              Can you test: [audio src="audio-source.mp3"].

              Let me know!

              Best!

              Marius

              www.mariusjopen.world

              E 1 Reply Last reply
              0
              • mariusjopenM mariusjopen

                Dear @ernestobellei
                when I include a default Wordpress shortcode it works.

                Can you test: [audio src="audio-source.mp3"].

                Let me know!

                Best!

                Marius

                E
                E
                ernestobellei
                wrote on last edited by
                #8

                Hi @mariusjopen

                Ok, maybe I found something.
                It works only if you don't have a custom phone layout :)

                I created 4 pages:
                → A page with a DEFAULT wordpress shortcode with a custom phone layout → DOESN'T WORK
                → A page with a DEFAULT wordpress shortcode without a custom phone layout → IT WORKS

                → A page with a MY wordpress shortcode with a custom phone layout → DOESN'T WORK
                → A page with a MY wordpress shortcode without a custom phone layout → IT WORKS

                The problem comes out only when a custom phone layout is active.

                Best :)
                Ernesto

                1 Reply Last reply
                0
                • mariusjopenM
                  mariusjopenM
                  mariusjopen
                  Global Moderator
                  wrote on last edited by
                  #9

                  Dear @ernestobellei
                  yes. You are right. That seems to be a bug.

                  We will check that.

                  Best!

                  Marius

                  www.mariusjopen.world

                  1 Reply Last reply
                  0
                  • arminunruhA
                    arminunruhA
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #10

                    Ohhh thanks!

                    I will check it!

                    1 Reply Last reply
                    1
                    • E
                      E
                      ernestobellei
                      wrote on last edited by
                      #11

                      @mariusjopen @arminunruh

                      Any news about this fix?

                      Best :)
                      Ernesto

                      1 Reply Last reply
                      0
                      • arminunruhA
                        arminunruhA
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #12

                        Whoops! Sorry forgot about this. Will try and fix this soon. :DDD :///

                        1 Reply Last reply
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