Can't upload PNG (transparent background)
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Dear @PTD
that should not be the case.
Best is if you write me a PM and include your username, password and a link to this conversation.Marius
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Hi @mariusjopen,
Sure, I will send you a message! Thank you for looking into this.
Best regards,
Thao -
Dear @PTD
I deactivated those 3 plugins and now it works. Not sure which one caused the trouble.- Autoptimize
- Imsanity
- Regenerate Thumbnails

You do not really need them anyway.
Best!
Marius
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