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  3. Parse error: website crash! help!

Parse error: website crash! help!

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  • H
    H
    harrietbrown
    wrote on last edited by
    #1

    I just updated to the new version of laytheme and my website crashed. I cannot even login to the admin. I have no idea how to fix this. Can you please help?

    Parse error: syntax error, unexpected '[' in /usr/home/elenagallen.com/web/wp-content/themes/lay/frontend/assets/php/row/row_functions.php on line 10

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    0
    • H
      H
      harrietbrown
      wrote on last edited by harrietbrown
      #2

      my website is www.elenagallen.com
      my browser is Firefox running on MacOs High Sierra

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      • mariusjopenM
        mariusjopenM
        mariusjopen
        Global Moderator
        wrote on last edited by
        #3

        Dear @harrietbrown
        Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?
        Many wishes!
        Marius

        www.mariusjopen.world

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        • H
          H
          harrietbrown
          wrote on last edited by harrietbrown
          #4

          Dear @mariusjopen No, i have no custom JS codes or third party plugins as far as I know... And also, I cannot even login to the admin of wp anymore... cause the same error keeps popping up. I don't know how to login as the domain seems to have crashed when updating http://elenagallen.com/wp-admin/

          pls let me know. i'm concerned.

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          • mariusjopenM
            mariusjopenM
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            Dear @harrietbrown
            Can you login via FTP or WebFTP and rename the theme folder to laytheme_DEACTIVATED?
            Then you can access Wordpress again.
            Armin should have a look soon also.
            Best!
            Marius

            www.mariusjopen.world

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            • H
              H
              harrietbrown
              wrote on last edited by
              #6

              @mariusjopen said in Parse error: website crash! help!:

              laytheme_DEACTIVATED

              dear @mariusjopen i did, thank you for your suggestion. please let me know whenever you or armin have time to check, what else should i do in order to get my laytheme back up running safely.

              best!!

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              • arminunruhA
                arminunruhA
                arminunruh
                Global Moderator
                wrote on last edited by
                #7

                hey you need to set your PHP version to a version like 7.3 in your webhost control panel

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                • H
                  H
                  harrietbrown
                  wrote on last edited by
                  #8

                  thanks! i finally managed to do so. this was causing all problems. thanks

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                  • mariusjopenM
                    mariusjopenM
                    mariusjopen
                    Global Moderator
                    wrote on last edited by
                    #9

                    Dear @harrietbrown
                    Perfect! Glad to hear!
                    Many wishes!
                    Marius

                    www.mariusjopen.world

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