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  1. Home
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  3. Videos not playing or showing on mobile devices

Videos not playing or showing on mobile devices

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5 Posts 3 Posters 652 Views 1 Watching
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  • J
    J
    joshwatts
    wrote on last edited by
    #1

    Autoplay mp4 videos, fine on desktop, (including mobile layout) but show empty squares on mobile devices.

    https://barkandbite.com/

    Screenshot 2020-07-01 at 19.20.13.png

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    0
    • CyberSlayersC
      CyberSlayersC
      CyberSlayers
      wrote on last edited by
      #2

      Hello @joshwatts,

      I had a look on my phone and desktop and I can see all the video and images. Do you still have the issue?
      Many wishes,

      Audrey

      ✦ Audrey@CyberSlayers.work ✦
      www.cyberslayers.work

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      • J
        J
        joshwatts
        wrote on last edited by
        #3

        @audreybelaud said in Videos not playing or showing on mobile devices:

        phone

        Hey, thanks for getting back to me!

        Did you check on an iOS mobile device on Safari? I've just checked Safari on Desktop too, and the videos aren't showing here either: https://monosnap.com/file/sSgOCfKXd5YQGjP82gQfX6mwQSA90j

        Thanks

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        0
        • J
          J
          joshwatts
          wrote on last edited by
          #4

          @audreybelaud

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          • mariusjopenM
            mariusjopenM
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            Dear @joshwatts
            I can see them working.
            Bildschirmfoto 2020-07-10 um 12.27.33.png

            Do you have everything up-to-date?
            Wordpress, Plugins, Laytheme?
            Many wishes!
            Marius

            www.mariusjopen.world

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