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  3. Lightbox addon doesn't work properly

Lightbox addon doesn't work properly

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  • J
    J
    jnh
    wrote on last edited by
    #1

    Hi,
    I have purchased laytheme with a lightbox addon.
    The thing is lightbox addon worked well yesterday, but it seems not working today somehow.
    It shows a hand cursor when I hover over the image and I see the browser window aligns at the center when I click it, but nothing like images popping up happens after.

    Please advise,
    thanks!
    J

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    0
    • RichardR
      RichardR
      Richard
      Global Moderator
      wrote on last edited by Richard
      #2

      Dear @jnh

      Sorry to hear this and thank you for the update
      Are you able to post a link to your website with the lightbox in question?

      Also some quick debugging if that helps:

      • Wordpress, Lay Theme & Laytheme's Addons are all up to date?
      • Any Custom CSS or JS that may interfere is temporarily removed.
      • Any third-party plugins de-activated to see if this resolves the issue.

      Best wishes J

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      0
      • J
        J
        jnh
        wrote on last edited by
        #3

        Hi richard,
        thanks for the reply.
        Here is the webpage that I'm having trouble with.
        I guess they are all up to date and I haven't changed anything on CSS and JS yet.

        Thanks!
        Jinu

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