HTTP ERROR 500 - Site + Wordpress Admin down after theme update

[rubensousaborges]

Howdy,

I tried to update the Lay Theme and Wordpress today and now my website is down.

URL is: www.rubensousa.net

I can't access anything anymore (also not the admin page) due to "HTTP ERROR 500".

I'm in the middle of sending job applications and this is so urgent to fix. Any help would be more than Welcome! :x

Ruben

[Richard]

Dear @rubensousaborges

Please make sure of the following:

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?

Any custom CSS or JS that may interfere is temporarily removed.

Any third-party plugins are de-activated to see if this resolves the issue.

If using a WordPress Cache plugin, disable it or clear your cache.

License key not activated - (in website blank situations or button not available)

If your WordPress Dashboard shows a warning "PHP Update required”
Please update your PHP version in your webhost control panel.

Additionally take a look at https://laytheme.com/troubleshooting.html
for known problems.

If these do not help:

Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

Sincerely
Richard

[rubensousaborges]

Hi Richard,

I can'e even access the Wordpress Dashboard. Nothing works, it was the first time updating the lay theme and the Wordpress since 2018 and maybe that's why it crashed.

[rubensousaborges]

Hi @Richard

I can't even access the Wordpress Dashboard. Nothing works, it was the first time updating the lay theme and the Wordpress since 2018 and maybe that's why it crashed.

[rubensousaborges]

Hi @Richard the website is back online. thanks! (:

[Richard]

Dear @rubensousaborges

Great to hear ! :)

Have a wonderful day 🌞
Richard