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  3. bug with borlab shortcodes

bug with borlab shortcodes

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  • S
    S
    Selina
    wrote on last edited by
    #1

    Reporting a Bug: the button and the link of the shortcode of borlabs are not functioning.

    I couldn't find anything about on the borlabs website, so I'm guessing it must be a LayTheme issue.
     
    With your update 3.4.1  on August 14th, 2020 Laytheme embeded the „Compatibility with Borland Cookie Plugin” . It is obligatory, that the user can change his/her user setttings anytime. In detail these are the two shortcodes I am talking about which are not working. Please help:
     
    Button:
    [borlabs-cookie type="btn-cookie-preference" title="Lorem ipsum"/]
     
    Link:
    [borlabs-cookie type="btn-cookie-preference" title="Lorem ipsum" element="link"/]

    1 Reply Last reply
    0
    • M
      M
      michaelmaeder
      wrote on last edited by
      #2

      I can verify that I have the same issue. It looks like there is some JS listener conflict on links with a href="#". Borlabs is supposed to catch the links based on the classes, but instead this is triggering a JS error in jQuery. I am describing a related issue in this post as well.

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      0
      • RichardR
        RichardR
        Richard
        Global Moderator
        wrote on last edited by
        #3

        Dear @michaelmaeder

        Sorry that you are having issue. ✨

        Likely this Bug 🐛has been caused by the recent WooCommerce integration. Being a new & large change for Lay Theme the issues with different plugins have been unforeseen.

        If a quick solution is needed, please email lostfiles@laytheme.com and you will be provided with the necessary downloads for a previous version of Lay Theme (before ver. 3.8.5). I am currently installing Borlabs and will do some tests relating to the two shortcodes:

        [borlabs-cookie type="btn-cookie-preference" title="Lorem ipsum"/]
        
        [borlabs-cookie type="btn-cookie-preference" title="Lorem ipsum" element="link"/]
        

        Along with forwarding this to Armin for further inspection 🔍.
        Normally we don't offer support for all Third-party plugins but if we have stated its use with Lay Theme specifically i can understand the obligation.

        Please make sure of the following as well:

        Wordpress, Lay Theme & Laytheme's Addons are all up to date ?


        Any custom CSS or JS that may interfere is temporarily removed.


        Any third-party plugins are de-activated to see if this resolves the issue (leaving only Borlabs activated, it could be another plugin interfering.



        Talk soon Michael and have a wonderful day, sorry for the inconvenience caused 🌝
        Sincerely
        Richard
        M 1 Reply Last reply
        0
        • RichardR Richard

          Dear @michaelmaeder

          Sorry that you are having issue. ✨

          Likely this Bug 🐛has been caused by the recent WooCommerce integration. Being a new & large change for Lay Theme the issues with different plugins have been unforeseen.

          If a quick solution is needed, please email lostfiles@laytheme.com and you will be provided with the necessary downloads for a previous version of Lay Theme (before ver. 3.8.5). I am currently installing Borlabs and will do some tests relating to the two shortcodes:

          [borlabs-cookie type="btn-cookie-preference" title="Lorem ipsum"/]
          
          [borlabs-cookie type="btn-cookie-preference" title="Lorem ipsum" element="link"/]
          

          Along with forwarding this to Armin for further inspection 🔍.
          Normally we don't offer support for all Third-party plugins but if we have stated its use with Lay Theme specifically i can understand the obligation.

          Please make sure of the following as well:

          Wordpress, Lay Theme & Laytheme's Addons are all up to date ?


          Any custom CSS or JS that may interfere is temporarily removed.


          Any third-party plugins are de-activated to see if this resolves the issue (leaving only Borlabs activated, it could be another plugin interfering.



          Talk soon Michael and have a wonderful day, sorry for the inconvenience caused 🌝
          Sincerely
          Richard
          M
          M
          michaelmaeder
          wrote on last edited by
          #4

          Thank you @Richard,

          Off course, would be great if Borlabs could work with Laytheme, as consent management is kind of crucial for legal compliance.

          I will retrieve the older Laytheme version via email and try it out with that for now.

          Thanks so much for your response.

          My best,
          Tobias

          1 Reply Last reply
          0
          • RichardR
            RichardR
            Richard
            Global Moderator
            wrote on last edited by
            #5

            Dear Tobias

            @michaelmaeder

            An email has been sent 🌝


            Sincerely
            Richard
            1 Reply Last reply
            0

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