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  1. Home
  2. Bug Reports
  3. Intro Video Mobile

Intro Video Mobile

Scheduled Pinned Locked Moved Bug Reports
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  • L
    L
    Lukasmuellner
    wrote on last edited by
    #1

    Hi,

    My client wants to utilise a video as intro:

    https://eldineheep.com

    It works perfectly fine on desktop (1920 × 1080) but the mobile version shows the portrait MP4 (1080 × 1920) with a small white bar on top.

    The white bar only occurs on iPhones (I got an iPhone X running iOS15.3.1) — on Android devices it’s all good.

    Could you take a quick look into this?

    Thank you very much!

    Lukas

    IMG_5B599191D42B-1.jpeg

    1 Reply Last reply
    0
    • RichardR
      RichardR
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear Lukas

      @Lukasmuellner

      The White bar at the top is the space defined for the Navbar (menu-bar):
      Screen Shot 2022-02-17 at 5.20.02 PM.png

      Screen Shot 2022-02-17 at 5.22.40 PM.png


      Best
      Richard
      L 1 Reply Last reply
      0
      • RichardR Richard

        Dear Lukas

        @Lukasmuellner

        The White bar at the top is the space defined for the Navbar (menu-bar):
        Screen Shot 2022-02-17 at 5.20.02 PM.png

        Screen Shot 2022-02-17 at 5.22.40 PM.png


        Best
        Richard
        L
        L
        Lukasmuellner
        wrote on last edited by
        #3

        Hey @Richard, thank you for your feedback.

        Is there any option to ignore the navbar space whenever an intro video / intro pic is set for the mobile version? It does look odd, I think.

        Best,
        Lukas

        L 1 Reply Last reply
        0
        • L Lukasmuellner

          Hey @Richard, thank you for your feedback.

          Is there any option to ignore the navbar space whenever an intro video / intro pic is set for the mobile version? It does look odd, I think.

          Best,
          Lukas

          L
          L
          Lukasmuellner
          wrote on last edited by
          #4

          @Lukasmuellner Hi Richard, could you let me know if you guys can think of a workaround for this?

          Thank you,
          Lukas

          1 Reply Last reply
          0
          • L
            L
            Lukasmuellner
            wrote on last edited by
            #5

            Hey guys, I’d really appreciate a response — thank you 🙂

            1 Reply Last reply
            0
            • RichardR
              RichardR
              Richard
              Global Moderator
              wrote on last edited by
              #6

              Dear Lukas

              @Lukasmuellner

              Sorry for delay, let's do this! 💥

              The following CSS seems to be responsible for the height of the video region:

              .intro .mediawrap.w100 .media {
                  width: 100%;
                  height: 100%;
              }
              

              Changing the height to 100vh gives the following result:

              .intro .mediawrap.w100 .media {
                  width: 100%;
                  height: 100vh !important;
              }
              

              Screen Shot 2022-03-08 at 12.22.16 PM.png

              The Above Custom CSS Should be applied within:

              Lay Options > Custom CSS & HTML > Custom CSS for Mobile Version >

              Screen Shot 2022-03-08 at 12.24.23 PM.png


              Let me know if we need more refining Lukas, thank you for your patience this past week, best wishes ✨
              Richard
              1 Reply Last reply
              0
              • L
                L
                Lukasmuellner
                wrote on last edited by
                #7

                Hey @Richard Thank you so much — works perfectly fine!

                Thanks again,
                Lukas

                1 Reply Last reply
                0
                • RichardR
                  RichardR
                  Richard
                  Global Moderator
                  wrote on last edited by
                  #8
                  @Lukasmuellner

                  Thank you too Lukas!! have a wonderful day! ⭐️

                  1 Reply Last reply
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