"Customize" doesn't work
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Hello,
Today I updated my website from PHP 7.4 to PHP 8.1
I don't know if it is related, but after that, the "Customize" tool wasn't accessible anymore. Same for the "Gridder" tool in the "Categories" section.
I use the WordPress 6.2, and the latest version of Laytheme. My browser is Safari 13.1.2 on MacOS 10.13.6
I tried the first steps as indicated on the Troubleshooting section, but it didn't worked.
Can you help me?
Thank you in advance!
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can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
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Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it