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  3. Mute/unmute button not showing for videos

Mute/unmute button not showing for videos

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  • L
    L
    Lucas Lejeune
    wrote on last edited by
    #1

    Hello,

    I'm having an issue with the mute/unmute button not showing properly on videos. It happens when the video is displayed by itself or in a carousel.

    More precisely, I found out that the button is actually showing in the bottom right and is usable but it appears as a transparent square (very discrete and not intuitive) it does not show the icon.

    Here are two screenshots, videos on the page, and contained in a carousel.

    Capture d’écran 2024-12-09 à 11.12.28.png Capture d’écran 2024-12-09 à 11.12.49.png

    Videos on the website are on a page with a black background with some custom CSS to make somme elements like the menu switch to white. I thought it might be due to these modifications but it also happens on white pages with no such customisation.

    I believe it worked properly some time ago then the bug appeared. Also, the mobile version does not have this problem, the mute/unmute icon shows properly.

    Screenshots: Higlighted in bright pink are the videos, blue circles are the buttons not showing properly.

    Best regards,
    Lucas

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    • L
      L
      Lucas Lejeune
      wrote on last edited by
      #2

      Anothe screenshot to show that it works properly on mobile:

      Capture d’écran 2024-12-09 à 11.26.57.png

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      • L
        L
        Lucas Lejeune
        wrote on last edited by
        #3

        Update again, just found out it probably comes frome the custom code for the footer (CT at the bottom)

        When I deactivate it the buttons shows up, but I can't find what the problem is exactly. Here are two new screenshots with and without the code:

        Capture d’écran 2024-12-09 à 11.57.19.png Capture d’écran 2024-12-09 à 11.57.36.png

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        • arminunruhA
          arminunruhA
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          not sure! you can add and remove your custom css step by step or to see which css causes it!
          nice website!

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