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  3. Major Issue with theme update from v9.5.5 to v9.5.6: missing files in package

Major Issue with theme update from v9.5.5 to v9.5.6: missing files in package

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27 Posts 8 Posters 4.3k Views 3 Watching
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  • arminunruhA
    arminunruhA
    arminunruh
    Global Moderator
    wrote on last edited by
    #16

    basically this
    https://laytheme.com/troubleshooting.html#critical-error

    1 Reply Last reply
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    • C
      C
      clnstz
      wrote on last edited by
      #17

      Ok Thanks — Can I just check this will keep all existing Theme settings, Page Layouts, Content and CSS? No changes. Eg. The 'old' or existing site will be as was.

      1 Reply Last reply
      0
      • arminunruhA
        arminunruhA
        arminunruh
        Global Moderator
        wrote on last edited by
        #18

        yea it will keep everything as it was.
        if you want i can also do it for you, you can send the infos i need to info@laytheme.com

        1 Reply Last reply
        0
        • S
          S
          samuel.t
          wrote on last edited by
          #19

          Yes, everything will stay there. I solved the problem through database:

          1. Switch to an old theme:
            UPDATE wp_options SET option_value = 'twentytwentyfive' where option_name = 'template';
            UPDATE wp_options SET option_value = 'twentytwentyfive' where option_name = 'stylesheet';
          2. Login to Admin, delete the faulty theme
          3. Re-install Lay, activate theme
          arminunruhA 1 Reply Last reply
          1
          • C
            C
            clnstz
            wrote on last edited by
            #20

            Ok great thanks, no it's fine we will do (some clients did a reset in panic.... need to get the back up up again). If I need any help, I'll write here.

            1 Reply Last reply
            0
            • S samuel.t

              Yes, everything will stay there. I solved the problem through database:

              1. Switch to an old theme:
                UPDATE wp_options SET option_value = 'twentytwentyfive' where option_name = 'template';
                UPDATE wp_options SET option_value = 'twentytwentyfive' where option_name = 'stylesheet';
              2. Login to Admin, delete the faulty theme
              3. Re-install Lay, activate theme
              arminunruhA
              arminunruhA
              arminunruh
              Global Moderator
              wrote on last edited by
              #21

              @samuel.t thats a great way to do it too

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              0
              • M
                M
                monospace
                wrote on last edited by
                #22

                Anyways. Shit happens. Didn’t want to be in your skin yesterday ;)
                Glad you’ve reacted quickly though.

                Just a wish from my side: Please keep people informed if such a major issue happened. You have the licensees email addresses also for that reason.

                The time you’ve discovered a major break happened and as well when it's been fixed, including a guide on how to restore functionality.

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                0
                • arminunruhA
                  arminunruhA
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #23

                  ah yea thats a good idea.
                  with the next lay update, auto updates will also get disabled

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                  • arminunruhA
                    arminunruhA
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #24

                    heres the guide: http://laythemeforum.com/topic/11195/broken-website-since-yesterday-14th-of-aug.-how-to-fix-it

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                    • C
                      C
                      clnstz
                      wrote on last edited by clnstz
                      #25

                      Ciao @arminunruh, can the corrected Theme file (V 9.5.7) take on the latest updates (9.7.0)? There is no Update package avail with it. Should we re-install original theme file and then update to 9.7.0 - this might break other bits though. What's the safest appraoch. Thank you!

                      (Excited to test out the new features!)

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                      • arminunruhA
                        arminunruhA
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #26

                        mh the update should work!
                        https://kernl-file-uploads.s3.amazonaws.com/uploads/04-09-2025/12-44-52/lay.zip

                        here is a link to the latest version
                        updating shouldn't break the website no

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                        • C
                          C
                          clnstz
                          wrote on last edited by
                          #27
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