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  3. Can not add images & carousel not working after update

Can not add images & carousel not working after update

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  • W
    W
    Winkelmann
    wrote on last edited by Winkelmann
    #1

    Hi there!

    Somehow I am not able to add any images to my project. When I try to change the Project Thumbnail I only get a white window (pic attached) as well. I deinstalled the Jetpack, which causes this problem as far as I´ve read. No changes.

    This problem appeared yesterday while uploading a certain amount of images. I got webspace left. Maybe it has something to do with the newest carousel-plugin I installed while updating the site? After updating to the newest carousel-plugin the carousels I had in use quite often don’t show up any more too.

    Other Option: I am not running on the newest Lay Theme 2.1.5. Version. Could an update help? If so I would need the license key which I lost or somehow didn`t get with the purchase of the theme back in last year.

    Moreover the site is running very slowly. Any ideas? Or yeah, and here`s the site.

    alexanderwinkelmann.com

    THANK YOU VERY MUCH IN ADVANCE!

    Alex

    1 Reply Last reply
    0
    • L
      L
      lionelbonnaz
      wrote on last edited by
      #2

      same issue ! 0_1496409182126_Screen Shot 2017-06-02 at 15.12.31.png image url)

      1 Reply Last reply
      0
      • mariusjopenM
        mariusjopenM
        mariusjopen
        Global Moderator
        wrote on last edited by
        #3

        Hi you two!

        Did you check this?
        No images are shown when you click "+Image"? Disable "Jetpack" plugin.

        Can you write Armin an email about the License Key? If you bought it you can get it again of course.

        Check in your SPAM folder for an email by Gumroad. This is the service which we use for the download link!

        Best!

        Marius

        www.mariusjopen.world

        A 1 Reply Last reply
        0
        • O
          O
          Olek
          wrote on last edited by
          #4

          Hi
          I got the same problems.

          Olek

          1 Reply Last reply
          0
          • mariusjopenM
            mariusjopenM
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            Hi Olek!

            Can you post a link to your website?

            Many thanks!

            Marius

            www.mariusjopen.world

            1 Reply Last reply
            0
            • O
              O
              Olek
              wrote on last edited by
              #6

              Sure

              http://www.modzelew.ski

              best regards
              Olek

              1 Reply Last reply
              0
              • mariusjopenM
                mariusjopenM
                mariusjopen
                Global Moderator
                wrote on last edited by
                #7

                But I can see your images Olek.

                The problem remained?

                www.mariusjopen.world

                1 Reply Last reply
                0
                • mariusjopenM mariusjopen

                  Hi you two!

                  Did you check this?
                  No images are shown when you click "+Image"? Disable "Jetpack" plugin.

                  Can you write Armin an email about the License Key? If you bought it you can get it again of course.

                  Check in your SPAM folder for an email by Gumroad. This is the service which we use for the download link!

                  Best!

                  Marius

                  A
                  A
                  Anha
                  wrote on last edited by
                  #8

                  @mariusjopen

                  I have the same problem. What can I do? I posted the article already, but don`t have a reply:

                  @anha said in Carousel button doesn`t open the media screen. Can`t add carousel.:

                  Browser: Mozilla, Chrome

                  The Plugin Carousel is actived. I can see it and click it but nothing happens.
                  Think the mediascreen to choose carousel images should open, but it doesn`t.!

                  0_1537821474235_Screenshot (101).png

                  1 Reply Last reply
                  0
                  • mariusjopenM
                    mariusjopenM
                    mariusjopen
                    Global Moderator
                    wrote on last edited by
                    #9

                    Dear @Anha
                    since the thread is quite old…

                    Do you have LayTheme up to date? Wordpress s well? Can you deactivate all plugins?

                    Best!

                    Marius

                    www.mariusjopen.world

                    L 1 Reply Last reply
                    0
                    • L
                      L
                      Lu Liang
                      wrote on last edited by
                      #10

                      Hi Marius,
                      I had same problem like Anha had, my +Carousel doesn't open media window. I tried deactive, re-install, update. It's still not working. Please help!
                      Thanks!
                      Lu

                      1 Reply Last reply
                      0
                      • mariusjopenM mariusjopen

                        Dear @Anha
                        since the thread is quite old…

                        Do you have LayTheme up to date? Wordpress s well? Can you deactivate all plugins?

                        Best!

                        Marius

                        L
                        L
                        Lu Liang
                        wrote on last edited by
                        #11

                        @mariusjopen
                        Hi Marius,
                        I had same problem like Anha had, my +Carousel doesn't open media window. I tried deactive, re-install, update. It's still not working. Please help!
                        Thanks!
                        Lu

                        1 Reply Last reply
                        0
                        • mariusjopenM
                          mariusjopenM
                          mariusjopen
                          Global Moderator
                          wrote on last edited by
                          #12

                          Dear @Lu-Liang
                          you need to click in image to insert images when you are inside of the carousel.

                          0_1538663384770_Bildschirmfoto 2018-10-04 um 16.29.07.png

                          But I assume you know that.

                          Can you send me a PM with a link to this conversation your username and password?
                          I will then have a look.

                          Best!

                          Marius

                          www.mariusjopen.world

                          1 Reply Last reply
                          0

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