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Lay Theme Forum

  1. Home
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  3. carousel and cursor not working

carousel and cursor not working

Scheduled Pinned Locked Moved Bug Reports
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  • T Offline
    T Offline
    theo
    wrote last edited by
    #1

    Hi,

    Today i saw that there are no pictures and custom cursor on our website anymore :(
    When refreshing the site, sometimes one picture is showing up so maybe there is a problem with the new update?
    I tried to update everything and turned off all custom codes, but nothing changed.
    Would be amazing if you can have look! :)

    https://kruschehuang.de

    Thanks in Advance

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    • T Offline
      T Offline
      theo
      wrote last edited by
      #2

      searching for the problem, i found out that all carousels are used with a fixed hight to 75vh. when changing this to "aspect ratio" there will be shown as before.

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote last edited by
        #3

        can you check if you have the latest version of both the carousel addon and lay theme installed?

        if i create a carousel type slide, with fixed height 75vh
        i see that it works fine for me

        i can also see your custom cursor on your website mmh

        if it doesnt work:
        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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        • T Offline
          T Offline
          theo
          wrote last edited by
          #4

          Hi Armin,
          We currently put all carousels on 100vh so there is something to watch. I was able to get the cursor back also its not working as before :/
          I think everthing is updated. Looking into other reports, it seems like there is not only us with this problem. I can watch the recent bug reports and if there is no solution, i would like to send you an email. thx for the support!

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          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote last edited by
            #5

            yes, i also saw other peopling having this issue but nobody sent me any wp-admin login yet to their site so i couldnt check out whats going wrong cause on my sites the carousels work

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote last edited by
              #6

              ok if you update lay theme now, the carousel issue should be fixed

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              • T Offline
                T Offline
                theo
                wrote last edited by
                #7

                thanks its working :)

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