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  3. Background video error

Background video error

Scheduled Pinned Locked Moved Bug Reports
fullscreenslidebackgroundvideoerror
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  • N
    N
    nuotio
    wrote on last edited by
    #1

    Hi! My background row videos don't work very reliably (sometimes they show up, but sometimes nothing)... Getting this error from Chrome's console: "Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause()."

    I'm using fullscreen slider, could that be a problem?

    Thank you for your help!

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    0
    • mariusjopenM
      mariusjopenM
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Hi @nuotio
      can you show us the website by posting a link?

      Thank you!

      Marius

      www.mariusjopen.world

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      • N
        N
        nuotio
        wrote on last edited by
        #3

        Video bg is on the fourth slide: http://annaalanko.com/home On safari video seems to work, but not on chrome. Haven't check other browsers yet.

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        • mariusjopenM
          mariusjopenM
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Hi @nuotio
          I also cannot see it in Chrome.
          do you use the newest version of Laytheme and Wordpress?

          All the best!

          Marius

          www.mariusjopen.world

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          • N
            N
            nuotio
            wrote on last edited by
            #5

            Yes, WP 4.9.1 and Lay Theme 2.4.1. As said the error on Chrome's console states that: "Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause()."

            Thank you for the help!

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