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  3. Cannot update laytheme / carousel not working/ cannot add images

Cannot update laytheme / carousel not working/ cannot add images

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  • A
    A
    aizhanium
    wrote on last edited by
    #1

    Hey there, I wanted to update my portfolio, which I did in August 2016, but I stumbled upon several problems.

    First, the website is not previewing correctly - it shows no carousel and the text is not aligned correctly.

    Secondly, when I started updating design I realised that carousel addon is not working. When I press "+carousel" nothing happens, or when i try to edit existing carousel nothing happens. I read the forum and deleted the plugin and then reuploaded it, but still it didnt work. I tried Opera and Google Chrome and it didnt work.

    Thirdly, I cannot add images to the page. When I press "images" a pop up window appears, but it is empty.

    And finally, when I tried to update the theme, this error occured:
    An error occurred while updating Lay Theme: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. customizer/cpmwknbh.php.suspected.1527034890, intro/qimifclw.php.suspected.1527034890**

    Please help me resolve these problems and thank you for such a great theme!!

    Aizhan

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    0
    • mariusjopenM
      mariusjopenM
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @aizhanium
      can you post a link to your website that we can have a look?

      Is LayTheme and Wordpress up to date?

      Best!

      Marius

      www.mariusjopen.world

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