Can't save changes for Carousel plugin

[emilnolde]

Hi!

Nothing happens when clicking "Save changes" at carousel settings page.
I've just updated LayTheme, Carousel Addon and WordPress.
Other plugin's "save" option works properly.

Thanks!

[mariusjopen]

Dear @emilnolde
Best is if you write me a PM and include your username, password and a link to this conversation.

Marius

[emilnolde]

Hi, Marius!
I've found the problem. There was incorrect value for one of the option that was hidden. After changing it everything works fine!
Thanks for your attention anyways :)

[mariusjopen]

Dear @emilnolde
ah great! Thank you for sharing!!!

Best!

Marius

[joanaflcarneiro]

Hi @emilnolde
I'm having the same problem for a while and i can't find a solution, can you please tell me which hidden options did you change?

[Richard]

Dear @joanaflcarneiro

Before proceeding do any of these steps apply to you? :)

• Wordpress, Lay Theme & Laytheme's Addons are all up to date ?
• Any Custom CSS or JS that may interfere is temporarily removed.
• Any third-party plugins de-activated to see if this resolves the issue.
• If using a WordPress Cache plugin, disable it or clear your cache.
• License key not activated - (in website blank situations or button not available)
  If your WordPress Dashboard shows a warning "PHP Update required"
  please update your PHP version in your webhost control panel.
• Additionally please take a look at https://laytheme.com/troubleshooting.html for known problems.

best wishes :)
Richard