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  3. HELP! Costumizer not loading after update

HELP! Costumizer not loading after update

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  • P
    P
    PascalKueppers
    wrote on last edited by
    #1

    Hi All,

    yesterday i've updated the laytheme and after that we now have some problems with the mobile version of our website, even worser: the customizer don't load!

    what can i do?

    website:
    hartmutnaegele.com

    Thanks for help in advance!

    Pascal

    1 Reply Last reply
    0
    • M
      M
      mp
      wrote on last edited by
      #2

      Same Problem for me, the customizer won't load anymore.
      Disabled all plugins, still not loading.

      1 Reply Last reply
      0
      • M
        M
        mp
        wrote on last edited by
        #3

        @PascalKueppers just found this and it worked for me:

        http://laythemeforum.com/topic/4742/customize-page-is-completely-empty

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        • arminunruhA
          arminunruhA
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          if that doesnt work downgrade wordpress to a version like 5.2 using the plugin "WP Downgrade | Specific Core Version"

          make sure to use the plugin properly, just setting a version doesnt change the wordpress version immediately

          you need to go to "update core" and then click update

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