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  3. Customising not working

Customising not working

Scheduled Pinned Locked Moved Bug Reports
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  • N
    N
    NAS
    wrote on last edited by
    #1

    Hi, customising page not displaying anything. ![0_1580827662385_Screenshot 2020-02-04 at 14.46.59.png](Uploading 100%)

    Panel on left appears, but no page preview on the right. And no further options on the panel. Working on firefox. Same deal on safari.

    Thanks
    Ross

    1 Reply Last reply
    0
    • mariusjopenM
      mariusjopenM
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @NAS
      Can you post a link to our website?
      Then we can have a look and inspect that.

      Marius

      www.mariusjopen.world

      1 Reply Last reply
      0
      • N
        N
        NAS
        wrote on last edited by
        #3

        Hey marius. Yes sorry just seen this reply

        www.notasausage.co.uk

        tried on chrome as well now but just loads forever.

        Ross

        1 Reply Last reply
        0
        • N
          N
          NAS
          wrote on last edited by
          #4

          Just checking on some other websites I've made, customise panel isn't working there either

          www.rossbennett.eu

          Thanks

          1 Reply Last reply
          0
          • mariusjopenM
            mariusjopenM
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            Dear @NAS

            Best is if you write me a PM and include your username, password and a link to this conversation.

            Marius

            www.mariusjopen.world

            1 Reply Last reply
            0
            • N
              N
              Nicola Lorini
              wrote on last edited by
              #6

              Hello @NAS and @mariusjopen same problem here! customize page is not showing anything, it says "loading" forever. I tried with Safari, Chrome and Fire Fox but nothing changed. Did you manage to solve the problem?
              Cheers
              Nicola

              1 Reply Last reply
              0
              • mariusjopenM
                mariusjopenM
                mariusjopen
                Global Moderator
                wrote on last edited by
                #7

                Dear @NAS
                Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

                Do you have everything up-to-date?
                Wordpress, Plugins, Laytheme.

                Best!

                Marius

                www.mariusjopen.world

                N 1 Reply Last reply
                0
                • mariusjopenM mariusjopen

                  Dear @NAS
                  Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

                  Do you have everything up-to-date?
                  Wordpress, Plugins, Laytheme.

                  Best!

                  Marius

                  N
                  N
                  Nicola Lorini
                  wrote on last edited by
                  #8

                  Hello @mariusjopen thank you so much for the answer! I have everything up-to-date and I don't seem to have any external plugin installed but maybe I'm missing something. I can send you my username and pw if you want to inspect it.
                  Thanks for the help
                  best
                  Nicola

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                  0
                  • mariusjopenM
                    mariusjopenM
                    mariusjopen
                    Global Moderator
                    wrote on last edited by
                    #9

                    Dear @Nicola-Lorini
                    please do!

                    Best!

                    Marius

                    www.mariusjopen.world

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                    0

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