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  3. Cannot scroll

Cannot scroll

Scheduled Pinned Locked Moved Bug Reports
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  • O
    O
    oli495
    wrote on last edited by
    #1

    Hey there!
    I got a strange error. I cannot scroll on the site (https://salomebruggisser.ch), even though in the Wordpress it contains of various »slides« (see image).
    This problem occurs since I update last time. First the carousel plugin wasn't installed anymore. I had to reinstall it. Now this happened… I cannot figure out what it is.
    Thank you for your help!!

    Bildschirmfoto 2020-02-17 um 22.19.46 Kopie.jpg

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    0
    • J
      J
      JoeJoe
      wrote on last edited by
      #2

      Hi, had the same problem, after updating, the carousel was deactivated, but a simple activation of the Carousel solved the problem.

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      0
      • O
        O
        oli495
        wrote on last edited by
        #3

        Thanks for your reply!
        The carousel itself is working (at least for the first row.
        But the main problem is, that I cannot scroll anymore even though there are many more rows in the Wordpress itself…

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        0
        • mariusjopenM
          mariusjopenM
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Dear @oli495
          Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

          Do you have everything up-to-date?
          Wordpress, Plugins, Laytheme.

          Best!

          Marius

          www.mariusjopen.world

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          0
          • O
            O
            oli495
            wrote on last edited by
            #5

            Dear Marius

            Thank you very much for your message. I tried to solve the problem in the meantime, but wasn't able to do it.

            I neither have any third-party plugins installed (only the Lay Theme plugins) nor I wrote custom JS-code… Wordpress, Plugins and Laytheme are all up to date… I do not understand where the problem could be…

            Thanks for your help!

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            • mariusjopenM
              mariusjopenM
              mariusjopen
              Global Moderator
              wrote on last edited by
              #6

              Dear @oli495
              do you have a cover active?
              Something is blocking your scroll.
              Best is if you write me a PM and include your username, password and a link to this conversation.

              Marius

              www.mariusjopen.world

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              0

              Hello! It looks like you're interested in this conversation, but you don't have an account yet.

              Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

              With your input, this post could be even better 💗

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