Site not working on mobile

[mercor]

hi,
my website is not loading on mobile. I have tried creating a custom mobile layout and after that didn't solve the problem, I disabled the mobile layout completely to see if even then the desktop layout would load on my phone - it apparently loads the site but doesn't show anything. On desktop everything seems completely fine.
Any ideas on why this might be? Thanks.

[mariusjopen]

Dear @mercor
Can you post a link to your website?
We will then have a look and inspect that!

Many wishes!!

Marius

[mercor]

hey, thanks for getting back. here it is: https://mercormills.live/
it's working fine on desktop firefox, but not on safari or chrome, nor on any of the app versions of these browsers.

[mariusjopen]

Dear @mercor
is your SSL certificate up to date?

Best!

Marius

[mercor]

not at the moment, but is it necessary? the website so far is only working as a contact/about page. i run another private website that does not have a ssl certificate up to date and doesn't have these issues.

[mariusjopen]

Dear @mercor
Do you have any third-party plugins installed or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

Did you have a look into mobile layouts?

Best!

Marius

[mercor]

@mariusjopen said in Site not working on mobile:

talled or CUSTOM JS code? Is it possible to deactivate it for a moment to see if the problem remains?

i only had WP Rest Cache installed, which i deactivated now, and no custom js code. The website is also not working on desktop versions of Chrome and Safari.

[mercor]

This post is deleted!

[mercor]

it was a problem that had to be resolved with my host. thanks anyways!

[mariusjopen]

Dear @mercor
ah great!

Thank you for letting us know!

Marius