Front Page Customizer doesn't work

[FW]

Hey!
Thanks for your Theme. But I’ve got a small issue.
I installed the latest Theme, all Plugins and Wordpress right away and wanted to set a page as a front-page in the customizer. I tried setting the Frontpage before adding custom CSS / HTML / JS yet. I also tried to deactivate all plugins.

But setting the front-page isn't working! And btw the Intro feature doesn't work as well.

This is the website:
https://wernickedietzig.de
and I want this website as the frontpage: https://wernickedietzig.de/start
but that's what's showing up https://wernickedietzig.de

Later when I am done with the website I want to switch the front-page to another page.

Can you help me out?
Best,
Felix!

[FW]

Any idea?
Tried everything I found in your trouble shooting section…

[FW]

The customizer shows the Intro and front page feature.
Once I click on a link on the website, the front page and Intro feature will disappear.

[arminunruh]

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

[FW]

yes! its on the way. many thanks in advance

[FW]

Do you have any news why I can't set the front page and did you receive my email
with website address, /wp-admin/ username and password ?
Looking forward.

[Richard]

Dear @FW

Please send it again just to be sure!
And i will let Armin know.

Best
Richard

[FW]

thank you so much.
i jut sent the mail again!
looking forward to the fix :-)

best
felix

[arminunruh]

hey this was resolved right?
have a great day

[leamarque]

@FW said in Front Page Customizer doesn't work:

https://wernickedietzig.de

I have the same kind of problem - I've activated "Intro feature" in lay options but cant seem to have access to intro settings in the customizer - I've also tried everything on the troubleshooting section but nothing works..

[Richard]

Dear @leamarque

I wanted to follow up, apologies for the delay,

Did you come to any solution to your problem?
Just to make sure:

• do you have any third party plugins installed that when de-activated solve the issue?

• do you have any Custom CSS or JS that when temporarily removed solves the issue?

• are both Lay Theme and Lay Theme's addons all up to date , as well as Wordpress?

If not, and still an issue
could please you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

And a closer inspection will be possible :)

Thank you for using Lay Theme and have a wonderful day

Best
Richard

[leamarque]

@leamarque said in Front Page Customizer doesn't work:

ried everything on the troubleshooting section

Hi Richard,

Will do, thank you! :)