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  3. website blank.

website blank.

Scheduled Pinned Locked Moved Bug Reports
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  • N
    N
    neirynckwout
    wrote on last edited by
    #1

    Hello, I'm having issues on a website for a client of mine: https://huisartsthomasvandamme.be/

    Homepage is blank after making some changes to it. All other new (test) pages or other updated pages also go blank.
    Everything is updated, including wordpress, laytheme, addons. I tried disabling css and all addons but that did not help. I also called my hosting provider and they confirmed the issue was not on their end.

    Since it's for a client who urgently needs to be able to communicate, it's urgent.
    Any idea?
    Thanks in advance!

    N 1 Reply Last reply
    0
    • N neirynckwout

      Hello, I'm having issues on a website for a client of mine: https://huisartsthomasvandamme.be/

      Homepage is blank after making some changes to it. All other new (test) pages or other updated pages also go blank.
      Everything is updated, including wordpress, laytheme, addons. I tried disabling css and all addons but that did not help. I also called my hosting provider and they confirmed the issue was not on their end.

      Since it's for a client who urgently needs to be able to communicate, it's urgent.
      Any idea?
      Thanks in advance!

      N
      N
      neirynckwout
      wrote on last edited by
      #2

      Small update: thanks to my hosting provider I was able to reinstall a backup from a few days ago, before I updated laytheme and wordpress. Now everything seems back to normal, yet this is only a temporary fix since updates will be needed in the future.
      Is my issue known / common? Can you tell me what to do when I will need to update in the future to prevent this issue from happening again?

      1 Reply Last reply
      0
      • arminunruhA
        arminunruhA
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        sorry i was sick

        ok mmh

        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

        1 Reply Last reply
        0
        • L
          L
          leures
          wrote on last edited by leures
          #4

          hi @arminunruh, I'm having similar issues since update. The problem seems to be with backbone.radio.min.js.map.

          The website is hosted here. It keeps showing a blank homepage.

          Any idea? Thanks!

          1 Reply Last reply
          0
          • M
            M
            miltosbottis
            wrote on last edited by
            #5

            Same here, all works on the dashboard but the website is all blank on desktop. Works fine on mobile.

            1 Reply Last reply
            0
            • arminunruhA
              arminunruhA
              arminunruh
              Global Moderator
              wrote on last edited by
              #6

              hey there!

              u can try an older version of lay theme, u can get it on laykeymanager.com

              or send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com

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