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  3. Carousel in overlay is not visible until first click

Carousel in overlay is not visible until first click

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  • ArneRobotA
    ArneRobotA
    ArneRobot
    wrote on last edited by
    #1

    Hello. When I put a carousel in the new overlay feature it's first image is not visible until I click it once. The image caption is but not the actual image. I use "fade" as a transition inside the carousel but it also doesn't work with other transitions.

    https://kollaps.work/

    Thank you!

    1 Reply Last reply
    0
    • arminunruhA
      arminunruhA
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      mmh unfortunately i cant reproduce this issue!

      can you try and see if you have updated lay theme and carousel to the latest version?

      if it still doesn't work:

      can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

      ArneRobotA 2 Replies Last reply
      0
      • arminunruhA arminunruh

        mmh unfortunately i cant reproduce this issue!

        can you try and see if you have updated lay theme and carousel to the latest version?

        if it still doesn't work:

        can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

        ArneRobotA
        ArneRobotA
        ArneRobot
        wrote on last edited by
        #3

        @arminunruh I sent you the login data. Everything is updated.

        1 Reply Last reply
        0
        • arminunruhA arminunruh

          mmh unfortunately i cant reproduce this issue!

          can you try and see if you have updated lay theme and carousel to the latest version?

          if it still doesn't work:

          can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

          ArneRobotA
          ArneRobotA
          ArneRobot
          wrote on last edited by
          #4

          @arminunruh it only happens when the website is scrolled up to the top. As soon as I scroll down, the carousel works.

          1 Reply Last reply
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          • arminunruhA
            arminunruhA
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            we fixed it <3

            J 1 Reply Last reply
            0
            • arminunruhA arminunruh

              we fixed it <3

              J
              J
              Jian Haake
              wrote on last edited by
              #6

              @arminunruh I happen to have a similar problem when using carousels in the footer of a split screen website!

              The carousel's captions are visible, but the first image does not show. Once I click on the area, the second image of the carousel appears immediately and everything works just fine.

              This only happens when I use the split screen (as seen in your tutorial).

              Is there a way to fix this?

              Thanks for the great support!

              1 Reply Last reply
              0
              • arminunruhA
                arminunruhA
                arminunruh
                Global Moderator
                wrote on last edited by
                #7

                i will take a look!

                can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                1 Reply Last reply
                0
                • arminunruhA
                  arminunruhA
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  ok i fixed it

                  a file couldnt be loaded

                  maybe the plugin had missing files or was in a wrong-named folder not sure!

                  i just re-installed the plugin and removed the old one

                  J 1 Reply Last reply
                  0
                  • arminunruhA arminunruh

                    ok i fixed it

                    a file couldnt be loaded

                    maybe the plugin had missing files or was in a wrong-named folder not sure!

                    i just re-installed the plugin and removed the old one

                    J
                    J
                    Jian Haake
                    wrote on last edited by
                    #9

                    @arminunruh Great!! Now it works just fine. Thank you for fixing it <3

                    1 Reply Last reply
                    1

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