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Lay Theme Forum

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  3. Light box, full screen bug

Light box, full screen bug

Scheduled Pinned Locked Moved Bug Reports
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  • arminunruhA
    arminunruhA
    arminunruh
    Global Moderator
    wrote on last edited by
    #7

    can you update lay theme and lightbox now and try again? does it work now?

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    • arminunruhA arminunruh

      can you update lay theme and lightbox now and try again? does it work now?

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      T
      thorsten
      wrote on last edited by
      #8

      @arminunruh updated theme and lightbox. unfortunately the problem still exists.

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      • arminunruhA arminunruh

        can you update lay theme and lightbox now and try again? does it work now?

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        thorsten
        wrote on last edited by
        #9

        @arminunruh Can you reproduce the error?
        For example, when I click on the first image and want to run the lightbox, the first image freezes and the lightbox runs behind it.

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        • arminunruhA
          arminunruhA
          arminunruh
          Global Moderator
          wrote on last edited by
          #10

          oh yea now i see it too on your website!
          mmh interesting it only happens on your site, not mine

          can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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            thorsten
            wrote on last edited by
            #11

            After fixing the problem last time, it now appears again after updating lay theme and lightbox.
            https://thorstenklapsch.de

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              thorsten
              wrote on last edited by
              #12

              not on every side but here: https://thorstenklapsch.de/klima-alpen/
              clicking on the first picture...

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              • arminunruhA
                arminunruhA
                arminunruh
                Global Moderator
                wrote on last edited by
                #13

                which browser?

                it works correctly for me for both chrome and safari

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                • arminunruhA arminunruh

                  which browser?

                  it works correctly for me for both chrome and safari

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                  thorsten
                  wrote on last edited by
                  #14

                  @arminunruh Safari 17.3
                  Bildschirmfoto 2024-01-25 um 23.12.10.jpg

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                    thorsten
                    wrote on last edited by
                    #15

                    @arminunruh Click back and forth on the page. And then on the first picture of each story. You will then see that the first picture in the lightbox freezes.

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                      thorsten
                      wrote on last edited by
                      #16

                      @arminunruh sorry, but it does not work with the safari browser. can i send you a screen video?

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                      • arminunruhA
                        arminunruhA
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #17

                        yes of course! use wetransfer or dropbox and post a link here or send it to info@laytheme.com

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                          thorsten
                          wrote on last edited by
                          #18

                          @arminunruh I've send you a video via wetransfer to info@laytheme.com

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                          • arminunruhA
                            arminunruhA
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #19

                            thanks im downloading it now

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                            • arminunruhA
                              arminunruhA
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #20

                              so i just saw i had a newer version of the lightbox in queue but it wasnt released yet.
                              can you update to 1.6.7 now?
                              also, make sure u did this:

                              When using a WordPress Cache plugin, disable it or clear your cache.

                              and then if you can send your wp-admin login again, that'd be great
                              sorry that this is still an issue!

                              going to look into this further now

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                              • arminunruhA arminunruh

                                so i just saw i had a newer version of the lightbox in queue but it wasnt released yet.
                                can you update to 1.6.7 now?
                                also, make sure u did this:

                                When using a WordPress Cache plugin, disable it or clear your cache.

                                and then if you can send your wp-admin login again, that'd be great
                                sorry that this is still an issue!

                                going to look into this further now

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                                thorsten
                                wrote on last edited by
                                #21

                                @arminunruh updated laytheme and lightbox, but didn't help

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                                • arminunruhA
                                  arminunruhA
                                  arminunruh
                                  Global Moderator
                                  wrote on last edited by
                                  #22

                                  sure, will work on it.
                                  i tried to work on it but your websites login data didn't work anymore. u sent me the right login data now i think

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                                  • arminunruhA arminunruh

                                    sure, will work on it.
                                    i tried to work on it but your websites login data didn't work anymore. u sent me the right login data now i think

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                                    thorsten
                                    wrote on last edited by
                                    #23

                                    @arminunruh I just sent you the data again.

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                                    • arminunruhA
                                      arminunruhA
                                      arminunruh
                                      Global Moderator
                                      wrote on last edited by
                                      #24

                                      ok i fixed it, released a lightbox addon update for it too

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