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  3. video not working on tablet

video not working on tablet

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  • N
    N
    nbeck
    wrote on last edited by
    #1

    hi there
    my videos in my projects are not working on my tablet..iphone and desktop is working perfect
    i see the thumbnail..but cannot click the movie??

    many thanks for any ideas

    1 Reply Last reply
    0
    • arminunruhA
      arminunruhA
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      what is the link to the website?

      1 Reply Last reply
      0
      • C
        C
        ch3Jng
        wrote on last edited by
        #3

        hi there,

        we have the same problem. On iPad Pro iOS 13 the video dosen´t start on click at the Custom-Icon. On Desktop it works great and iPhone we must double tap on the video. Than it will start with the default Controlpanel. Checked is all except Autoplay and Show Standard Controls.

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        • arminunruhA
          arminunruhA
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          need the link…

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          0
          • C
            C
            ch3Jng
            wrote on last edited by
            #5

            Hi.. Here is the link: https://www.jungcreative.de/bistduimmernochstandard/

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            0
            • arminunruhA
              arminunruhA
              arminunruh
              Global Moderator
              wrote on last edited by
              #6

              hey for me the video works on my ipad! :O

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              0
              • C
                C
                ch3Jng
                wrote on last edited by ch3Jng
                #7

                Hi. Here it dosen´t work. A brand new ipad show the play icon but it dosen´t start. Which iPad do you use? Which Version. We have customsers the said the same. It dosen´t work on iOS 13 with Safari and Chrome.

                Your answer: hey for me the video works on my ipad! :O <-- I can´t belive it!

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                • arminunruhA
                  arminunruhA
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  oh sry yea i tested it only on ios 12 -.- downloading the update now

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                  • C
                    C
                    ch3Jng
                    wrote on last edited by
                    #9

                    Great... Schöne Weihnachten .... Und danke für den tollen Service!

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                    • mariusjopenM
                      mariusjopenM
                      mariusjopen
                      Global Moderator
                      wrote on last edited by
                      #10

                      Thank youuu!

                      www.mariusjopen.world

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