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  3. carousel plugin blocks full page

carousel plugin blocks full page

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  • D
    D
    Daniel1234
    wrote on last edited by
    #1

    Hello,

    since some time the carousel plugin blocks the whole page, as soon as it is deactivated it works again. Does anyone have the same problem?

    https://traam.com

    Thank you!!

    1 Reply Last reply
    0
    • arminunruhA
      arminunruhA
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      hm i cant see a carousel on your website - you may have disabled it

      since some time the carousel plugin blocks the whole page, as soon as it is deactivated it works again. Does anyone have the same problem?

      do you mean the whole website doesnt show up when you activate the carousel addon?

      im impressed with your website!

      D 1 Reply Last reply
      1
      • arminunruhA arminunruh

        hm i cant see a carousel on your website - you may have disabled it

        since some time the carousel plugin blocks the whole page, as soon as it is deactivated it works again. Does anyone have the same problem?

        do you mean the whole website doesnt show up when you activate the carousel addon?

        im impressed with your website!

        D
        D
        Daniel1234
        wrote on last edited by
        #3

        @arminunruh thanks for the quick reply, my colleague deactivated the plugin yesterday. I just turned it back on and I get the same error again. What could be the source of this error? Thank you I love the simplicity of lay theme!!!

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        0
        • D
          D
          Daniel1234
          wrote on last edited by
          #4
          This post is deleted!
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          • arminunruhA
            arminunruhA
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            sorry for the late reply

            can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

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            • arminunruhA
              arminunruhA
              arminunruh
              Global Moderator
              wrote on last edited by
              #6

              i hope u did all these steps?

              1. Update Lay Theme and all Lay Theme Addons
              2. Disable all Plugins
              3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
              4. Now see if your problem solved itself
              5. Go here, see if your problem is listed here:
                Troubleshooting
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