Mobile layout bigger and scrolling disable

[evey_k]

Hello!

I have a question and hope someone here in the forum could help me.

My viewport (on mobile) seems larger and isn't fixed. (attached image)

Where do i change the mobile, so that it is fixed and not scrollable horizontally?

Evey

[arminunruh]

there is an error in your javascript

can you go to lay options → custom css & html
then click "turn off"

[evey_k]

@arminunruh Hello Armin, thanks for your feedback!

When i turn off my CSS & HTML, the stylised pointer for my carousel will not work anymore.

Now, the CSS & HTML is switched off but i don't see any improvement on my mobile viewport width.

Somehow, i remember when i built my website some years back, i did not have this problem with the mobile viewport width.

I wonder if it has to do with Laythemes Updates / HTML tech change.

Additionally, now — my videos on mobile are not playing automatically anymore. This happened about two weeks ago, and i didn't make any change with my settings.

Could you please help to log in and check these two problems? I really have no idea how i could fix both of these problems since it's really an advanced issue.

If you agree to this, I can send to you my login info per private message.

Thanks again for your assistance,
Evey

[evey_k]

Here are all my CSS & HTML settings (with errors):

[arminunruh]

hello!

of course let me check! this was just my first guess of why it could not be working

please send your login as email, not as a forum dm

can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?