error: Incompatible archive
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Hi, I just bought the lay theme pro license, downloaded the files and wanted to install the theme following your installation guide. When I try to upload the zip-file, I get an error message saying “Inkompatibles Archiv”.
My Wordpress version is 6.4.3. Here is a link to the page.
What can I do to solve that quickly? Any help appreciated!
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hello oh i have never seen that error before!
are you sure you have the lay.zip file and you upload it to appearance -> themes ?
im sending you a link to the lay.zip file now to your email addressmaybe somehow ur zip file is corrupted
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mh can you login to www.laykeymanager.com and use the .zip file you get there?
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mmh this seems to be an error with wordpress itself at the moment:
https://support.17thavenuedesigns.com/article/979-incompatible-archive-error-in-wordpress-6-4-3
the link proposes a solution, which is to downgrade to another wordpress version using a plugin
this will likely be fixed with the next wordpress version. however, i added a notice to www.laytheme.com/installation.html
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A arminunruh pinned this topic on
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