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Installation Problems

Did you follow the steps in "How to Install" and "Troubleshooting" but still have problems? And your webhost support could not help you either? Ask here.
312 Topics 1.1k Posts
  • V

    error: Incompatible archive

    Pinned
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    R
    Thank you Armin
  • A

    This topic is deleted!

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  • N

    Problem with lay theme: The style sheet is missing.

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    arminunruhA
    Hey, can you send your WordPress /wp-admin/ login info to info@laytheme.com With a link to this topic so I know what it's about, then I will take a look at it.
  • J

    my content doesn't apear

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    arminunruhA
    can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • O

    This theme failed to load properly and was paused within the admin back end

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    O
    Resolved. It had something to do with my Custom CSS that wasn't compatible with the new version. I will work my way through it and try to figure it out. Thanks
  • D

    Licence key problem

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    moND0711M
    Thanks a lot!!
  • S

    update issues

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    arminunruhA
    Hey siia! im not sure why it would show this error. you can get the latest lay theme zip here: https://kernl-file-uploads.s3.amazonaws.com/uploads/15-01-2026/12-06-21/lay//lay.zip or on www.laykeymanager.com usually, the style settings shouldnt get lost, unless you had named lay theme differently. for example, in wp-content/themes usually its the folder "lay" in there
  • J

    Licence key re-activation

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    1 Votes
    4 Posts
    633 Views
    arminunruhA
    hey for license key related things please write licensekeys@laytheme.com
  • V

    Parse Error, syntax error, unexpected, website crashed no access to website anymore

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    3 Posts
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    arminunruhA
    can you please use PHP 8? this error happens because you use PHP 7. unfortunately i cant make this part of the code PHP 7 compatible, because then, everybody who uses php 8 will get a warning message.. in your webhost control panel you should be able to make your server use php 8. any php 8 version works
  • O

    can't update

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    arminunruhA
    Don't worry about it!! It's easy to forget with all of the settings that Lay Theme has.
  • N

    webside content gone

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    arminunruhA
    https://neljaphotography.com but your website has content no? Can you please send: a link to this forum topic your website address /wp-admin/ username and password to: info@laytheme.com can u install a backup plugin like "updraft plus" and configure it to make backups of your website every few weeks?
  • L

    This topic is deleted!

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    No one has replied
  • D

    The stylesheet is missing.

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    D
    All good, thanks a lot!
  • D

    An error occurred while updating Lay Theme: Update package not available.

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    arminunruhA
    [image: 1756213205264-48f7fbec-cdfb-4c9f-8d10-5361711743d3-image.png] for me it worked you can just download the zip and use that https://kernl-file-uploads.s3.amazonaws.com/uploads/25-08-2025/06-18-56/lay.zip install in appearance - themes - upload theme
  • V

    error

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    4 Posts
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    V
    thanks! we fixed it
  • L

    I cannot update the theme and the key manager is not sending me any emails

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    L
    solved! Thanks for the quick reply
  • T

    cant get ride of noindex tag

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    arminunruhA
    well there was a request to have noindex on pages that are footers and pages that are page overlays. and it seems that i did it wrong :O :/ i think it wont be re-added no you can keep yoast!
  • V

    expired domain. Can't deactivate licence anymore

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    2 Posts
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    arminunruhA
    just write me info@laytheme.com with key
  • S

    backend doesn`t show my categorie gridder anymore

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    2 Posts
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    arminunruhA
    i cant see the screenshot! can you send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?
  • C

    project index not working on retargeted domain

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    arminunruhA
    hey can you configure your domain jacobsboot.com to redirect to .be so that it doesnt show .com anymore
Online Users
Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com