Can't upload PNG (transparent background)

[PTD]

Hi Armin,

Hope all is well!
I'm unable to upload PNG's with transparent background regardless of the method I try to upload them. It keeps getting imported as JPG.

Can you please help?

Thanks!
Thao

[mariusjopen]

Dear @PTD
that should not be the case.
Best is if you write me a PM and include your username, password and a link to this conversation.

Marius

[PTD]

Hi @mariusjopen,

Sure, I will send you a message! Thank you for looking into this.

Best regards,
Thao

[mariusjopen]

Dear @PTD
I deactivated those 3 plugins and now it works. Not sure which one caused the trouble.

• Autoptimize
• Imsanity
• Regenerate Thumbnails

You do not really need them anyway.

Best!

Marius

[edgrbnz]

This post is deleted!