Gridder completely locking images

[jbenfield96]

Hi guys,

I would really appreciate some help on this one as it is the final thing I need to complete before activating my site (and I really wanna start applying to new jobs!!!)

Very simply, I have a visual index set up on my site that works perfectly in the desktop layout, however on the custom mobile layout, once images are placed in the gridder they become completely locked in place....

I'm unable to move any images, except from up and down the far left side, if I try to move them in any other direction I get a red bar show up and a 'Cant put element here' error message.

Can ANYBODY help cleat this up for me???

Thanks :)

[Richard]

Dear @jbenfield96

Sorry that your having trouble, could you please make sure of the following steps before proceeding, also if it helps to post a link to your website please do 🌝

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?


Any custom CSS or JS that may interfere is temporarily removed.


Any third-party plugins are de-activated to see if this resolves the issue.
 (most common issue)

If using a WordPress Cache plugin, disable it or clear your cache.


License key not activated - (in website blank situations or button not available)


If your WordPress Dashboard shows a warning "PHP Update required”
 Please update your PHP version in your webhost control panel.


Possibly your website is running PHP 8.0 this has been known in some cases to cause issue.


Additionally take a look at https://laytheme.com/troubleshooting.html 
for known problems.

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Talk soon @jbenfield96 & best wishes

Richard