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  3. Lightbox: Cannot click with mouse in the zoomed-mode to navigate through images.

Lightbox: Cannot click with mouse in the zoomed-mode to navigate through images.

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  • L
    L
    luluhu
    wrote on last edited by
    #1

    Lightbox: Cannot click with mouse in the zoomed-mode to navigate through images, instead I need to use arrows on my keyboard. Can anyone help please? Many thanks :)

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    0
    • RichardR
      RichardR
      Richard
      Global Moderator
      wrote on last edited by Richard
      #2

      Dear @luluhu

      Could you please post a link to your website with the problem Lightbox 🔍

      Also please make sure of the following:

      Wordpress, Lay Theme & Laytheme's Addons are all up to date ?


      Any custom CSS or JS that may interfere is temporarily removed.


      Any third-party plugins are de-activated to see if this resolves the issue.



      Talk soon @luluhu & best wishes ✨
      Richard
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      • L
        L
        luluhu
        wrote on last edited by
        #3

        Hi Richard, thanks so much for the quick answer, I've checked that everything is up to date und deleted CSS / JS and deactivated third party plugins (expect for ninja). Unfortunately I can't send you the link to the website, as I'm working locally (localhost) on my computer. Is there another way to solve the problem? Many thanks, Laura

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        • RichardR
          RichardR
          Richard
          Global Moderator
          wrote on last edited by Richard
          #4

          Dear Laura

          @luluhu

          To be sure, have you checked the correct settings within > Lay Options > Lightbox Addon > 'only zoom'

          Screen Shot 2021-10-27 at 11.59.10 AM.png

          I understand you are on localhost, Screenshots always help or videos. Temporarily de-activating Ninja forms to make sure this isn't the cause


          Talk soon Laura & have a wonderful day 🌻
          Richard
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          • L
            L
            luluhu
            wrote on last edited by
            #5

            Hi Richard, unfortunately I'm not able to send pictures or videos, as it says that I "don't have enough privileges for this actions". Where can I send you the video to? Many thanks, Laura

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            • RichardR
              RichardR
              Richard
              Global Moderator
              wrote on last edited by
              #6

              Dear Laura

              @luluhu

              If you wish to send any files to me, no worries, please do so via:

              licensekeys@laytheme.com

              That way i will receive them with other Lay Theme content. If you could add the link of your Thread this will also help!

              Also to be sure within Lay Options > Lightbox Addon > The correct settings are checked:
              Screen Shot 2021-10-29 at 10.16.13 AM.png


              Best wishes 🌼
              Richard
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