Mobile Video Background doesn't play

[j00hannes]

Hey, I'm experiencing an issue, that on my mobile site (Safari, Chrome) the background video does not auto-play, nor play at all.

www.johanneslehmann.com

For desktop, it works perfectly (Safari, Chrome).

How can this be fixed?

Thanks so much for any tips in advance,
Johannes

[j00hannes]

Solved – I used Row Background Video instead of "Mobile Background" and now it works perfectly.

[Richard]

Thanks for the update @j00hannes have a wonderful day! ⭐️

[otto]

i have the some problem!!!
and i wanted one video for all mobiles Backrounds
https://louhoyer.de/
an chance why it dosent work !!
and if i use Rowbackround Video i cant use one Video for all content....

what can i do ?

[Richard]

Dear @otto

Are you using a Custom Phone layout and the video has not been set?
Also when adding a video to row background the info is given:

"The placeholder image is used on mobile devices that do not support inline autoplaying videos."

Maybe this is why. I am able to add an .mp4 Video via > Customize > Mobile > Background > Video and also working through the Gridder Row background video.

"and if i use Rowbackround Video i cant use one Video for all content...."

If doing this from the Gridder then you will need to apply it to all Gridder's. I would suggest you try a different .mp4 video without sound as a test & also make sure of the following:

Wordpress, Lay Theme & Laytheme's Addons are all up to date ?


Any custom CSS or JS that may interfere is temporarily removed.


Any third-party plugins are de-activated to see if this resolves the issue.

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Best wishes

Richard