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  3. Overflow-y not hidden on captions-wrap

Overflow-y not hidden on captions-wrap

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  • S
    S
    samuel.t
    wrote on last edited by
    #1

    The captions have a small overflow which activates the scrollbar:

    b4a002ee-07f0-4260-99c3-9c49fb3d1aaa-image.png
    (Source: http://www.clarafanlo.com/activation, since my page is already fixed with custom CSS.)

    In my case, problem was solvable by adding custom CSS:

    .lay-carousel-sink .captions-wrap p {
    overflow-y: hidden;
    }
    

    Alternatively, I could increase the height by 1px, but that's less preferable, at least for me.

    I believe this is a theme bug, since I'm not the only one with the problem (eg. http://laythemeforum.com/user/scotty2hotty).

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    0
    • RichardR
      RichardR
      Richard
      Global Moderator
      wrote on last edited by
      #2

      Dear @samuel-t

      Thank you for the concise thread and for the images used, this helps a lot,
      Makes it more user friendly for others in the future.

      I will forward this right away.

      Additionally to speed up the process, if it is indeed a bug and not external interference from plugins or custom code:

      Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

      All the best & thank you for being a Lay Theme'r!

      Richard

      1 Reply Last reply
      0
      • S
        S
        samuel.t
        wrote on last edited by
        #3

        I unfortunately cannot provide a login since this is page from a customer and we don't have a testing environment setup. But I can provide any information or debug info you need. Currently, following plugins are installed:

        • BackWPup
        • Coming Soon Page, Under Construction & Maintenance Mode by SeedProd
        • InfiniteWP - Client
        • Lay Theme Carousel
        • LiteSpeed Cache
        • Simple Custom CSS
        • WP-Matomo

        None of them should cause the problem described above (also, the overflow wasn't there in past but was introduced with a recent theme update. The plugins are installed long time ago, no issues).

        Only custom CSS snippet added is the fix mentioned here in the thread.

        1 Reply Last reply
        0
        • arminunruhA
          arminunruhA
          arminunruh
          Global Moderator
          wrote on last edited by arminunruh
          #4

          @Richard-Keith said in Overflow-y not hidden on captions-wrap:

          Additionally to speed up the process, if it is indeed a bug and not external interference from plugins or custom code:
          Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

          not needed here,
          thanks for the heads up!
          i'm releasing an update now

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          0
          • S
            S
            samuel.t
            wrote on last edited by
            #5

            Great - I'll wait for the update and confirm once the problem is resolved.

            1 Reply Last reply
            0
            • S
              S
              samuel.t
              wrote on last edited by
              #6

              Yep, fix works - thank you. Bug can be closed.

              1 Reply Last reply
              0
              • RichardR
                RichardR
                Richard
                Global Moderator
                wrote on last edited by Richard
                #7

                Dear @samuel-t

                Thank you indeed for following up, this is very kind & helps promote the forum :)

                Have a wonderful day
                Best
                Richard

                L 1 Reply Last reply
                0
                • RichardR Richard

                  Dear @samuel-t

                  Thank you indeed for following up, this is very kind & helps promote the forum :)

                  Have a wonderful day
                  Best
                  Richard

                  L
                  L
                  lilievongruen
                  wrote on last edited by
                  #8

                  Dear @Richard-Keith
                  I am experiencing the same issue. Everything is up to date but the scrollbar gets still activated:

                  Bildschirmfoto 2020-09-02 um 23.43.04.png

                  Source: https://mona.productions/

                  Installed/Activated plugins:
                  Google Analytics for WordPress by MonsterInsights
                  Really Simple SSL
                  Simple Post Notes

                  Could you have a look at it again? Thank you!

                  1 Reply Last reply
                  0
                  • S
                    S
                    samuel.t
                    wrote on last edited by
                    #9

                    Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

                    L 1 Reply Last reply
                    0
                    • S samuel.t

                      Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

                      L
                      L
                      lilievongruen
                      wrote on last edited by
                      #10

                      Hi @samuel-t, there is no update available and I am running lay theme 3.4.5.

                      Bildschirmfoto 2020-09-03 um 00.07.30.png

                      I uninstalled the plugin Simple Post Notes…no change so far.

                      1 Reply Last reply
                      0
                      • S
                        S
                        samuel.t
                        wrote on last edited by
                        #11

                        @arminunruh : looks like another class selection is needed:

                        .lay-carousel-sink .single-caption {
                        overflow-y: hidden;
                        }
                        

                        .single-caption instead of .captions-wrap

                        L 1 Reply Last reply
                        0
                        • S samuel.t

                          @arminunruh : looks like another class selection is needed:

                          .lay-carousel-sink .single-caption {
                          overflow-y: hidden;
                          }
                          

                          .single-caption instead of .captions-wrap

                          L
                          L
                          lilievongruen
                          wrote on last edited by
                          #12

                          Thank you @samuel-t, it works on Firefox. Safari is still showing the scrollbar.

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                          0
                          • RichardR
                            RichardR
                            Richard
                            Global Moderator
                            wrote on last edited by
                            #13

                            Dear @samuel-t

                            Thanks for following up again and providing interest in this,
                            I will forward this for further inspection

                            @lilievongruen
                            As a 'Must ask" part of debugging, do you have:

                            • any third party plugins that when de-activated change the issue?
                            • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
                            • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

                            Let me know and come to a solution,
                            Until then @lilievongruen thank you for using Lay Theme and your patience

                            Best wishes and a nice weekend

                            Sincerely
                            Richard

                            L 1 Reply Last reply
                            0
                            • RichardR Richard

                              Dear @samuel-t

                              Thanks for following up again and providing interest in this,
                              I will forward this for further inspection

                              @lilievongruen
                              As a 'Must ask" part of debugging, do you have:

                              • any third party plugins that when de-activated change the issue?
                              • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
                              • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

                              Let me know and come to a solution,
                              Until then @lilievongruen thank you for using Lay Theme and your patience

                              Best wishes and a nice weekend

                              Sincerely
                              Richard

                              L
                              L
                              lilievongruen
                              wrote on last edited by
                              #14

                              Dear @Richard-Keith,

                              as you suggested, I did temporarily deactivate third party plugins and removed all custom css. The scrollbar was still showing up in Safari.

                              Third party plugins are:
                              Google Analytics for WordPress by MonsterInsights
                              Really Simple SSL

                              Thank you for further inspection!

                              1 Reply Last reply
                              0
                              • RichardR
                                RichardR
                                Richard
                                Global Moderator
                                wrote on last edited by Richard
                                #15

                                Dear @lilievongruen

                                I am inspecting your website and do not see the Scroll bars that have been an issue,
                                Did you update & the problem is solved?

                                Screen Shot 2020-09-08 at 2.12.18 PM.png

                                Would love to know the end result if you are able :)

                                Also any additional question's that may still be causing you issue.

                                Best Wishes
                                Richard

                                L 1 Reply Last reply
                                0
                                • S
                                  S
                                  samuel.t
                                  wrote on last edited by
                                  #16

                                  .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                                  L 1 Reply Last reply
                                  0
                                  • RichardR Richard

                                    Dear @lilievongruen

                                    I am inspecting your website and do not see the Scroll bars that have been an issue,
                                    Did you update & the problem is solved?

                                    Screen Shot 2020-09-08 at 2.12.18 PM.png

                                    Would love to know the end result if you are able :)

                                    Also any additional question's that may still be causing you issue.

                                    Best Wishes
                                    Richard

                                    L
                                    L
                                    lilievongruen
                                    wrote on last edited by
                                    #17

                                    Dear @Richard-Keith and @samuel-t
                                    the issue is still appearing in Safari, but not in all screen sizes, so when I changed the size of the browser window I got different results.

                                    Bildschirmfoto 2020-09-08 um 14.38.29.png

                                    Thank you, best, Susann

                                    1 Reply Last reply
                                    0
                                    • S samuel.t

                                      .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                                      L
                                      L
                                      lilievongruen
                                      wrote on last edited by
                                      #18

                                      Dear @samuel-t the attribute "overflow-y: hidden" has been added by custom css. Theme is up to date.

                                      1 Reply Last reply
                                      0
                                      • RichardR
                                        RichardR
                                        Richard
                                        Global Moderator
                                        wrote on last edited by Richard
                                        #19

                                        Dear @lilievongruen

                                        Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                                        At this point it is the best way forwards.

                                        Sincerely
                                        Richard

                                        L 1 Reply Last reply
                                        0
                                        • RichardR Richard

                                          Dear @lilievongruen

                                          Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                                          At this point it is the best way forwards.

                                          Sincerely
                                          Richard

                                          L
                                          L
                                          lilievongruen
                                          wrote on last edited by
                                          #20

                                          Dear @Richard-Keith, I just send you an email…thank you!

                                          1 Reply Last reply
                                          0

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