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  3. Overflow-y not hidden on captions-wrap

Overflow-y not hidden on captions-wrap

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  • S
    S
    samuel.t
    wrote on last edited by
    #11

    @arminunruh : looks like another class selection is needed:

    .lay-carousel-sink .single-caption {
    overflow-y: hidden;
    }
    

    .single-caption instead of .captions-wrap

    L 1 Reply Last reply
    0
    • S samuel.t

      @arminunruh : looks like another class selection is needed:

      .lay-carousel-sink .single-caption {
      overflow-y: hidden;
      }
      

      .single-caption instead of .captions-wrap

      L
      L
      lilievongruen
      wrote on last edited by
      #12

      Thank you @samuel-t, it works on Firefox. Safari is still showing the scrollbar.

      1 Reply Last reply
      0
      • RichardR
        RichardR
        Richard
        Global Moderator
        wrote on last edited by
        #13

        Dear @samuel-t

        Thanks for following up again and providing interest in this,
        I will forward this for further inspection

        @lilievongruen
        As a 'Must ask" part of debugging, do you have:

        • any third party plugins that when de-activated change the issue?
        • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
        • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

        Let me know and come to a solution,
        Until then @lilievongruen thank you for using Lay Theme and your patience

        Best wishes and a nice weekend

        Sincerely
        Richard

        L 1 Reply Last reply
        0
        • RichardR Richard

          Dear @samuel-t

          Thanks for following up again and providing interest in this,
          I will forward this for further inspection

          @lilievongruen
          As a 'Must ask" part of debugging, do you have:

          • any third party plugins that when de-activated change the issue?
          • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
          • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

          Let me know and come to a solution,
          Until then @lilievongruen thank you for using Lay Theme and your patience

          Best wishes and a nice weekend

          Sincerely
          Richard

          L
          L
          lilievongruen
          wrote on last edited by
          #14

          Dear @Richard-Keith,

          as you suggested, I did temporarily deactivate third party plugins and removed all custom css. The scrollbar was still showing up in Safari.

          Third party plugins are:
          Google Analytics for WordPress by MonsterInsights
          Really Simple SSL

          Thank you for further inspection!

          1 Reply Last reply
          0
          • RichardR
            RichardR
            Richard
            Global Moderator
            wrote on last edited by Richard
            #15

            Dear @lilievongruen

            I am inspecting your website and do not see the Scroll bars that have been an issue,
            Did you update & the problem is solved?

            Screen Shot 2020-09-08 at 2.12.18 PM.png

            Would love to know the end result if you are able :)

            Also any additional question's that may still be causing you issue.

            Best Wishes
            Richard

            L 1 Reply Last reply
            0
            • S
              S
              samuel.t
              wrote on last edited by
              #16

              .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

              L 1 Reply Last reply
              0
              • RichardR Richard

                Dear @lilievongruen

                I am inspecting your website and do not see the Scroll bars that have been an issue,
                Did you update & the problem is solved?

                Screen Shot 2020-09-08 at 2.12.18 PM.png

                Would love to know the end result if you are able :)

                Also any additional question's that may still be causing you issue.

                Best Wishes
                Richard

                L
                L
                lilievongruen
                wrote on last edited by
                #17

                Dear @Richard-Keith and @samuel-t
                the issue is still appearing in Safari, but not in all screen sizes, so when I changed the size of the browser window I got different results.

                Bildschirmfoto 2020-09-08 um 14.38.29.png

                Thank you, best, Susann

                1 Reply Last reply
                0
                • S samuel.t

                  .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                  L
                  L
                  lilievongruen
                  wrote on last edited by
                  #18

                  Dear @samuel-t the attribute "overflow-y: hidden" has been added by custom css. Theme is up to date.

                  1 Reply Last reply
                  0
                  • RichardR
                    RichardR
                    Richard
                    Global Moderator
                    wrote on last edited by Richard
                    #19

                    Dear @lilievongruen

                    Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                    At this point it is the best way forwards.

                    Sincerely
                    Richard

                    L 1 Reply Last reply
                    0
                    • RichardR Richard

                      Dear @lilievongruen

                      Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                      At this point it is the best way forwards.

                      Sincerely
                      Richard

                      L
                      L
                      lilievongruen
                      wrote on last edited by
                      #20

                      Dear @Richard-Keith, I just send you an email…thank you!

                      1 Reply Last reply
                      0
                      • arminunruhA
                        arminunruhA
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #21

                        hey if you update the carousel addon now, this should be fixed!

                        1 Reply Last reply
                        0
                        • L
                          L
                          lilievongruen
                          wrote on last edited by
                          #22

                          Dear @Armin-Unruh & @Richard-Keith,
                          it works now. Thank you!

                          Best, Susann

                          1 Reply Last reply
                          0
                          • RichardR
                            RichardR
                            Richard
                            Global Moderator
                            wrote on last edited by
                            #23

                            Dear @lilievongruen

                            Amazing!
                            Thank you for posting to confirm your success as this help other's as well.

                            Have a wonderful day and thank you for using Lay Theme

                            Best Wishes
                            Richard

                            1 Reply Last reply
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