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  3. Overflow-y not hidden on captions-wrap

Overflow-y not hidden on captions-wrap

Scheduled Pinned Locked Moved Bug Reports
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  • RichardR
    RichardR
    Richard
    Global Moderator
    wrote on last edited by
    #13

    Dear @samuel-t

    Thanks for following up again and providing interest in this,
    I will forward this for further inspection

    @lilievongruen
    As a 'Must ask" part of debugging, do you have:

    • any third party plugins that when de-activated change the issue?
    • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
    • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

    Let me know and come to a solution,
    Until then @lilievongruen thank you for using Lay Theme and your patience

    Best wishes and a nice weekend

    Sincerely
    Richard

    L 1 Reply Last reply
    0
    • RichardR Richard

      Dear @samuel-t

      Thanks for following up again and providing interest in this,
      I will forward this for further inspection

      @lilievongruen
      As a 'Must ask" part of debugging, do you have:

      • any third party plugins that when de-activated change the issue?
      • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
      • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

      Let me know and come to a solution,
      Until then @lilievongruen thank you for using Lay Theme and your patience

      Best wishes and a nice weekend

      Sincerely
      Richard

      L
      L
      lilievongruen
      wrote on last edited by
      #14

      Dear @Richard-Keith,

      as you suggested, I did temporarily deactivate third party plugins and removed all custom css. The scrollbar was still showing up in Safari.

      Third party plugins are:
      Google Analytics for WordPress by MonsterInsights
      Really Simple SSL

      Thank you for further inspection!

      1 Reply Last reply
      0
      • RichardR
        RichardR
        Richard
        Global Moderator
        wrote on last edited by Richard
        #15

        Dear @lilievongruen

        I am inspecting your website and do not see the Scroll bars that have been an issue,
        Did you update & the problem is solved?

        Screen Shot 2020-09-08 at 2.12.18 PM.png

        Would love to know the end result if you are able :)

        Also any additional question's that may still be causing you issue.

        Best Wishes
        Richard

        L 1 Reply Last reply
        0
        • S
          S
          samuel.t
          wrote on last edited by
          #16

          .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

          L 1 Reply Last reply
          0
          • RichardR Richard

            Dear @lilievongruen

            I am inspecting your website and do not see the Scroll bars that have been an issue,
            Did you update & the problem is solved?

            Screen Shot 2020-09-08 at 2.12.18 PM.png

            Would love to know the end result if you are able :)

            Also any additional question's that may still be causing you issue.

            Best Wishes
            Richard

            L
            L
            lilievongruen
            wrote on last edited by
            #17

            Dear @Richard-Keith and @samuel-t
            the issue is still appearing in Safari, but not in all screen sizes, so when I changed the size of the browser window I got different results.

            Bildschirmfoto 2020-09-08 um 14.38.29.png

            Thank you, best, Susann

            1 Reply Last reply
            0
            • S samuel.t

              .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

              L
              L
              lilievongruen
              wrote on last edited by
              #18

              Dear @samuel-t the attribute "overflow-y: hidden" has been added by custom css. Theme is up to date.

              1 Reply Last reply
              0
              • RichardR
                RichardR
                Richard
                Global Moderator
                wrote on last edited by Richard
                #19

                Dear @lilievongruen

                Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                At this point it is the best way forwards.

                Sincerely
                Richard

                L 1 Reply Last reply
                0
                • RichardR Richard

                  Dear @lilievongruen

                  Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                  At this point it is the best way forwards.

                  Sincerely
                  Richard

                  L
                  L
                  lilievongruen
                  wrote on last edited by
                  #20

                  Dear @Richard-Keith, I just send you an email…thank you!

                  1 Reply Last reply
                  0
                  • arminunruhA
                    arminunruhA
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #21

                    hey if you update the carousel addon now, this should be fixed!

                    1 Reply Last reply
                    0
                    • L
                      L
                      lilievongruen
                      wrote on last edited by
                      #22

                      Dear @Armin-Unruh & @Richard-Keith,
                      it works now. Thank you!

                      Best, Susann

                      1 Reply Last reply
                      0
                      • RichardR
                        RichardR
                        Richard
                        Global Moderator
                        wrote on last edited by
                        #23

                        Dear @lilievongruen

                        Amazing!
                        Thank you for posting to confirm your success as this help other's as well.

                        Have a wonderful day and thank you for using Lay Theme

                        Best Wishes
                        Richard

                        1 Reply Last reply
                        0

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