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  3. Overflow-y not hidden on captions-wrap

Overflow-y not hidden on captions-wrap

Scheduled Pinned Locked Moved Bug Reports
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  • S
    S
    samuel.t
    wrote on last edited by
    #5

    Great - I'll wait for the update and confirm once the problem is resolved.

    1 Reply Last reply
    0
    • S
      S
      samuel.t
      wrote on last edited by
      #6

      Yep, fix works - thank you. Bug can be closed.

      1 Reply Last reply
      0
      • RichardR
        RichardR
        Richard
        Global Moderator
        wrote on last edited by Richard
        #7

        Dear @samuel-t

        Thank you indeed for following up, this is very kind & helps promote the forum :)

        Have a wonderful day
        Best
        Richard

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        • RichardR Richard

          Dear @samuel-t

          Thank you indeed for following up, this is very kind & helps promote the forum :)

          Have a wonderful day
          Best
          Richard

          L
          L
          lilievongruen
          wrote on last edited by
          #8

          Dear @Richard-Keith
          I am experiencing the same issue. Everything is up to date but the scrollbar gets still activated:

          Bildschirmfoto 2020-09-02 um 23.43.04.png

          Source: https://mona.productions/

          Installed/Activated plugins:
          Google Analytics for WordPress by MonsterInsights
          Really Simple SSL
          Simple Post Notes

          Could you have a look at it again? Thank you!

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          • S
            S
            samuel.t
            wrote on last edited by
            #9

            Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

            L 1 Reply Last reply
            0
            • S samuel.t

              Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

              L
              L
              lilievongruen
              wrote on last edited by
              #10

              Hi @samuel-t, there is no update available and I am running lay theme 3.4.5.

              Bildschirmfoto 2020-09-03 um 00.07.30.png

              I uninstalled the plugin Simple Post Notes…no change so far.

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              • S
                S
                samuel.t
                wrote on last edited by
                #11

                @arminunruh : looks like another class selection is needed:

                .lay-carousel-sink .single-caption {
                overflow-y: hidden;
                }
                

                .single-caption instead of .captions-wrap

                L 1 Reply Last reply
                0
                • S samuel.t

                  @arminunruh : looks like another class selection is needed:

                  .lay-carousel-sink .single-caption {
                  overflow-y: hidden;
                  }
                  

                  .single-caption instead of .captions-wrap

                  L
                  L
                  lilievongruen
                  wrote on last edited by
                  #12

                  Thank you @samuel-t, it works on Firefox. Safari is still showing the scrollbar.

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                  • RichardR
                    RichardR
                    Richard
                    Global Moderator
                    wrote on last edited by
                    #13

                    Dear @samuel-t

                    Thanks for following up again and providing interest in this,
                    I will forward this for further inspection

                    @lilievongruen
                    As a 'Must ask" part of debugging, do you have:

                    • any third party plugins that when de-activated change the issue?
                    • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
                    • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

                    Let me know and come to a solution,
                    Until then @lilievongruen thank you for using Lay Theme and your patience

                    Best wishes and a nice weekend

                    Sincerely
                    Richard

                    L 1 Reply Last reply
                    0
                    • RichardR Richard

                      Dear @samuel-t

                      Thanks for following up again and providing interest in this,
                      I will forward this for further inspection

                      @lilievongruen
                      As a 'Must ask" part of debugging, do you have:

                      • any third party plugins that when de-activated change the issue?
                      • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
                      • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

                      Let me know and come to a solution,
                      Until then @lilievongruen thank you for using Lay Theme and your patience

                      Best wishes and a nice weekend

                      Sincerely
                      Richard

                      L
                      L
                      lilievongruen
                      wrote on last edited by
                      #14

                      Dear @Richard-Keith,

                      as you suggested, I did temporarily deactivate third party plugins and removed all custom css. The scrollbar was still showing up in Safari.

                      Third party plugins are:
                      Google Analytics for WordPress by MonsterInsights
                      Really Simple SSL

                      Thank you for further inspection!

                      1 Reply Last reply
                      0
                      • RichardR
                        RichardR
                        Richard
                        Global Moderator
                        wrote on last edited by Richard
                        #15

                        Dear @lilievongruen

                        I am inspecting your website and do not see the Scroll bars that have been an issue,
                        Did you update & the problem is solved?

                        Screen Shot 2020-09-08 at 2.12.18 PM.png

                        Would love to know the end result if you are able :)

                        Also any additional question's that may still be causing you issue.

                        Best Wishes
                        Richard

                        L 1 Reply Last reply
                        0
                        • S
                          S
                          samuel.t
                          wrote on last edited by
                          #16

                          .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                          L 1 Reply Last reply
                          0
                          • RichardR Richard

                            Dear @lilievongruen

                            I am inspecting your website and do not see the Scroll bars that have been an issue,
                            Did you update & the problem is solved?

                            Screen Shot 2020-09-08 at 2.12.18 PM.png

                            Would love to know the end result if you are able :)

                            Also any additional question's that may still be causing you issue.

                            Best Wishes
                            Richard

                            L
                            L
                            lilievongruen
                            wrote on last edited by
                            #17

                            Dear @Richard-Keith and @samuel-t
                            the issue is still appearing in Safari, but not in all screen sizes, so when I changed the size of the browser window I got different results.

                            Bildschirmfoto 2020-09-08 um 14.38.29.png

                            Thank you, best, Susann

                            1 Reply Last reply
                            0
                            • S samuel.t

                              .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                              L
                              L
                              lilievongruen
                              wrote on last edited by
                              #18

                              Dear @samuel-t the attribute "overflow-y: hidden" has been added by custom css. Theme is up to date.

                              1 Reply Last reply
                              0
                              • RichardR
                                RichardR
                                Richard
                                Global Moderator
                                wrote on last edited by Richard
                                #19

                                Dear @lilievongruen

                                Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                                At this point it is the best way forwards.

                                Sincerely
                                Richard

                                L 1 Reply Last reply
                                0
                                • RichardR Richard

                                  Dear @lilievongruen

                                  Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                                  At this point it is the best way forwards.

                                  Sincerely
                                  Richard

                                  L
                                  L
                                  lilievongruen
                                  wrote on last edited by
                                  #20

                                  Dear @Richard-Keith, I just send you an email…thank you!

                                  1 Reply Last reply
                                  0
                                  • arminunruhA
                                    arminunruhA
                                    arminunruh
                                    Global Moderator
                                    wrote on last edited by
                                    #21

                                    hey if you update the carousel addon now, this should be fixed!

                                    1 Reply Last reply
                                    0
                                    • L
                                      L
                                      lilievongruen
                                      wrote on last edited by
                                      #22

                                      Dear @Armin-Unruh & @Richard-Keith,
                                      it works now. Thank you!

                                      Best, Susann

                                      1 Reply Last reply
                                      0
                                      • RichardR
                                        RichardR
                                        Richard
                                        Global Moderator
                                        wrote on last edited by
                                        #23

                                        Dear @lilievongruen

                                        Amazing!
                                        Thank you for posting to confirm your success as this help other's as well.

                                        Have a wonderful day and thank you for using Lay Theme

                                        Best Wishes
                                        Richard

                                        1 Reply Last reply
                                        0

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