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  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 5.2k Views 3 Watching
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  • W wiuf

    okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
    On Tablet & Iphone it's no problem in both browsers :S

    J
    J
    jpunivers
    wrote on last edited by
    #19

    @wiuf hi, just post your url and i will have a look.

    1 Reply Last reply
    0
    • arminunruhA
      arminunruhA
      arminunruh
      Global Moderator
      wrote on last edited by
      #20

      does the link in the code look like this?

      <a href="mailto:myemail@gmail.com">hello</a>

      specifically the href part?
      if yes, the code is correct. maybe there is no app configured to open the mailto link

      https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

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      • arminunruhA
        arminunruhA
        arminunruh
        Global Moderator
        wrote on last edited by
        #21

        Screenshot 2024-12-20 at 14.29.20.png

        when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

        1 Reply Last reply
        0
        • B
          B
          Blurred00
          wrote on last edited by
          #22

          Hi Armin i ve the same problem link was correct but only open a new tab not email

          Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

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          0
          • arminunruhA
            arminunruhA
            arminunruh
            Global Moderator
            wrote on last edited by
            #23

            can you remove: target="_blank" please and remove data-id="0" too please

            usually when you enter just a mailto: link it looks like:

            image.png

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            0
            • B
              B
              Blurred00
              wrote on last edited by
              #24

              nothing. The problem is only on computer, on smartphone it work well.

              <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

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              0
              • arminunruhA
                arminunruhA
                arminunruh
                Global Moderator
                wrote on last edited by
                #25

                ok whats the link to the page? i want to take a look myself at ur website

                B 1 Reply Last reply
                0
                • arminunruhA arminunruh

                  ok whats the link to the page? i want to take a look myself at ur website

                  B
                  B
                  Blurred00
                  wrote on last edited by Blurred00
                  #26

                  @arminunruh said in mailto: link issue:

                  ok whats the link to the page? i want to take a look myself at ur website

                  spaziodimora.it

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                  • arminunruhA
                    arminunruhA
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #27

                    image.png

                    So you did it right, and when I click this link, my email program opens.

                    Do you think maybe the issue is with your browser? Can you try a different browser, please?

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                    0
                    • arminunruhA
                      arminunruhA
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #28

                      I'm talking about this link in the footer here:

                      image.png

                      Congratulations on the website. It looks really good.

                      1 Reply Last reply
                      0
                      • B
                        B
                        Blurred00
                        wrote on last edited by
                        #29

                        Hello Armin, sorry for the late reply. I believe the problem is because I don't use an email program on my Mac, just Gmail via web. In fact, it works perfectly on mobile devices.

                        Thank you for appreciating my work! 🥰

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                        1

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