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Lay Theme Forum

  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 5.2k Views 3 Watching
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  • B
    B
    billykioso
    wrote on last edited by
    #15

    Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

    1 Reply Last reply
    0
    • arminunruhA
      arminunruhA
      arminunruh
      Global Moderator
      wrote on last edited by
      #16

      Screenshot 2024-09-20 at 13.46.39.png

      for me it works on my safari on macbook mh

      1 Reply Last reply
      0
      • W
        W
        wiuf
        wrote on last edited by
        #17

        hmm I got the same problem. Never before had any problems with this :S

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        • W
          W
          wiuf
          wrote on last edited by
          #18

          okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
          On Tablet & Iphone it's no problem in both browsers :S

          J 1 Reply Last reply
          0
          • W wiuf

            okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
            On Tablet & Iphone it's no problem in both browsers :S

            J
            J
            jpunivers
            wrote on last edited by
            #19

            @wiuf hi, just post your url and i will have a look.

            1 Reply Last reply
            0
            • arminunruhA
              arminunruhA
              arminunruh
              Global Moderator
              wrote on last edited by
              #20

              does the link in the code look like this?

              <a href="mailto:myemail@gmail.com">hello</a>

              specifically the href part?
              if yes, the code is correct. maybe there is no app configured to open the mailto link

              https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

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              • arminunruhA
                arminunruhA
                arminunruh
                Global Moderator
                wrote on last edited by
                #21

                Screenshot 2024-12-20 at 14.29.20.png

                when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

                1 Reply Last reply
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                • B
                  B
                  Blurred00
                  wrote on last edited by
                  #22

                  Hi Armin i ve the same problem link was correct but only open a new tab not email

                  Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

                  1 Reply Last reply
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                  • arminunruhA
                    arminunruhA
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #23

                    can you remove: target="_blank" please and remove data-id="0" too please

                    usually when you enter just a mailto: link it looks like:

                    image.png

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                    • B
                      B
                      Blurred00
                      wrote on last edited by
                      #24

                      nothing. The problem is only on computer, on smartphone it work well.

                      <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

                      1 Reply Last reply
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                      • arminunruhA
                        arminunruhA
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #25

                        ok whats the link to the page? i want to take a look myself at ur website

                        B 1 Reply Last reply
                        0
                        • arminunruhA arminunruh

                          ok whats the link to the page? i want to take a look myself at ur website

                          B
                          B
                          Blurred00
                          wrote on last edited by Blurred00
                          #26

                          @arminunruh said in mailto: link issue:

                          ok whats the link to the page? i want to take a look myself at ur website

                          spaziodimora.it

                          1 Reply Last reply
                          0
                          • arminunruhA
                            arminunruhA
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #27

                            image.png

                            So you did it right, and when I click this link, my email program opens.

                            Do you think maybe the issue is with your browser? Can you try a different browser, please?

                            1 Reply Last reply
                            0
                            • arminunruhA
                              arminunruhA
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #28

                              I'm talking about this link in the footer here:

                              image.png

                              Congratulations on the website. It looks really good.

                              1 Reply Last reply
                              0
                              • B
                                B
                                Blurred00
                                wrote on last edited by
                                #29

                                Hello Armin, sorry for the late reply. I believe the problem is because I don't use an email program on my Mac, just Gmail via web. In fact, it works perfectly on mobile devices.

                                Thank you for appreciating my work! 🥰

                                1 Reply Last reply
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