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Lay Theme Forum

  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 5.2k Views 3 Watching
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  • J
    J
    jpunivers
    wrote on last edited by
    #7

    hi @openair,

    If you click on these square brackets, you can change the source code.

    Bildschirmfoto 2024-05-15 um 15.04.13.png

    Here you can set a link 'mailto:openair@openair.com' like Armin explained:

    _screenshot-2024-05-14-at-19.58.06.png

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    0
    • O
      O
      openair
      wrote on last edited by
      #8

      @jpunivers thanks!!

      1 Reply Last reply
      0
      • arminunruhA
        arminunruhA
        arminunruh
        Global Moderator
        wrote on last edited by arminunruh
        #9

        mmh oh i see! yes i think i know now why it happens, will release an update later today
        but im not too sure, i will release an update today, can u install it and try if it works then and let me know

        1 Reply Last reply
        0
        • J
          J
          jpunivers
          wrote on last edited by
          #10

          Yes, I will do this tomorrow and let you know.

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          0
          • E
            E
            Eloha
            wrote on last edited by
            #11

            Thank you @arminunruh, @jpunivers and @openair for your assistance ! With the new update, I've noticed that it works perfectly ! So, thank u a lot πŸ™ !

            1 Reply Last reply
            0
            • J
              J
              jpunivers
              wrote on last edited by
              #12

              @arminunruh Yes, it's fixed. Thank you!!

              1 Reply Last reply
              0
              • B
                B
                billykioso
                wrote on last edited by
                #13

                It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

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                • J
                  J
                  jpunivers
                  wrote on last edited by
                  #14

                  @billykioso Can't see a problem. It works.

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                  • B
                    B
                    billykioso
                    wrote on last edited by
                    #15

                    Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

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                    • arminunruhA
                      arminunruhA
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #16

                      Screenshot 2024-09-20 at 13.46.39.png

                      for me it works on my safari on macbook mh

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                      0
                      • W
                        W
                        wiuf
                        wrote on last edited by
                        #17

                        hmm I got the same problem. Never before had any problems with this :S

                        1 Reply Last reply
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                        • W
                          W
                          wiuf
                          wrote on last edited by
                          #18

                          okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                          On Tablet & Iphone it's no problem in both browsers :S

                          J 1 Reply Last reply
                          0
                          • W wiuf

                            okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                            On Tablet & Iphone it's no problem in both browsers :S

                            J
                            J
                            jpunivers
                            wrote on last edited by
                            #19

                            @wiuf hi, just post your url and i will have a look.

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                            • arminunruhA
                              arminunruhA
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #20

                              does the link in the code look like this?

                              <a href="mailto:myemail@gmail.com">hello</a>

                              specifically the href part?
                              if yes, the code is correct. maybe there is no app configured to open the mailto link

                              https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

                              1 Reply Last reply
                              0
                              • arminunruhA
                                arminunruhA
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #21

                                Screenshot 2024-12-20 at 14.29.20.png

                                when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

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                                • B
                                  B
                                  Blurred00
                                  wrote on last edited by
                                  #22

                                  Hi Armin i ve the same problem link was correct but only open a new tab not email

                                  Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

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                                  • arminunruhA
                                    arminunruhA
                                    arminunruh
                                    Global Moderator
                                    wrote on last edited by
                                    #23

                                    can you remove: target="_blank" please and remove data-id="0" too please

                                    usually when you enter just a mailto: link it looks like:

                                    image.png

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                                    • B
                                      B
                                      Blurred00
                                      wrote on last edited by
                                      #24

                                      nothing. The problem is only on computer, on smartphone it work well.

                                      <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

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                                      • arminunruhA
                                        arminunruhA
                                        arminunruh
                                        Global Moderator
                                        wrote on last edited by
                                        #25

                                        ok whats the link to the page? i want to take a look myself at ur website

                                        B 1 Reply Last reply
                                        0
                                        • arminunruhA arminunruh

                                          ok whats the link to the page? i want to take a look myself at ur website

                                          B
                                          B
                                          Blurred00
                                          wrote on last edited by Blurred00
                                          #26

                                          @arminunruh said in mailto: link issue:

                                          ok whats the link to the page? i want to take a look myself at ur website

                                          spaziodimora.it

                                          1 Reply Last reply
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