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Lay Theme Forum

  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 5.2k Views 3 Watching
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  • O
    O
    openair
    wrote on last edited by
    #8

    @jpunivers thanks!!

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    • arminunruhA
      arminunruhA
      arminunruh
      Global Moderator
      wrote on last edited by arminunruh
      #9

      mmh oh i see! yes i think i know now why it happens, will release an update later today
      but im not too sure, i will release an update today, can u install it and try if it works then and let me know

      1 Reply Last reply
      0
      • J
        J
        jpunivers
        wrote on last edited by
        #10

        Yes, I will do this tomorrow and let you know.

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        • E
          E
          Eloha
          wrote on last edited by
          #11

          Thank you @arminunruh, @jpunivers and @openair for your assistance ! With the new update, I've noticed that it works perfectly ! So, thank u a lot πŸ™ !

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          • J
            J
            jpunivers
            wrote on last edited by
            #12

            @arminunruh Yes, it's fixed. Thank you!!

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            • B
              B
              billykioso
              wrote on last edited by
              #13

              It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

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              • J
                J
                jpunivers
                wrote on last edited by
                #14

                @billykioso Can't see a problem. It works.

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                • B
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                  billykioso
                  wrote on last edited by
                  #15

                  Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

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                  • arminunruhA
                    arminunruhA
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #16

                    Screenshot 2024-09-20 at 13.46.39.png

                    for me it works on my safari on macbook mh

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                    • W
                      W
                      wiuf
                      wrote on last edited by
                      #17

                      hmm I got the same problem. Never before had any problems with this :S

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                      • W
                        W
                        wiuf
                        wrote on last edited by
                        #18

                        okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                        On Tablet & Iphone it's no problem in both browsers :S

                        J 1 Reply Last reply
                        0
                        • W wiuf

                          okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                          On Tablet & Iphone it's no problem in both browsers :S

                          J
                          J
                          jpunivers
                          wrote on last edited by
                          #19

                          @wiuf hi, just post your url and i will have a look.

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                          • arminunruhA
                            arminunruhA
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #20

                            does the link in the code look like this?

                            <a href="mailto:myemail@gmail.com">hello</a>

                            specifically the href part?
                            if yes, the code is correct. maybe there is no app configured to open the mailto link

                            https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

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                            • arminunruhA
                              arminunruhA
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #21

                              Screenshot 2024-12-20 at 14.29.20.png

                              when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

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                              • B
                                B
                                Blurred00
                                wrote on last edited by
                                #22

                                Hi Armin i ve the same problem link was correct but only open a new tab not email

                                Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

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                                • arminunruhA
                                  arminunruhA
                                  arminunruh
                                  Global Moderator
                                  wrote on last edited by
                                  #23

                                  can you remove: target="_blank" please and remove data-id="0" too please

                                  usually when you enter just a mailto: link it looks like:

                                  image.png

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                                  • B
                                    B
                                    Blurred00
                                    wrote on last edited by
                                    #24

                                    nothing. The problem is only on computer, on smartphone it work well.

                                    <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

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                                    • arminunruhA
                                      arminunruhA
                                      arminunruh
                                      Global Moderator
                                      wrote on last edited by
                                      #25

                                      ok whats the link to the page? i want to take a look myself at ur website

                                      B 1 Reply Last reply
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                                      • arminunruhA arminunruh

                                        ok whats the link to the page? i want to take a look myself at ur website

                                        B
                                        B
                                        Blurred00
                                        wrote on last edited by Blurred00
                                        #26

                                        @arminunruh said in mailto: link issue:

                                        ok whats the link to the page? i want to take a look myself at ur website

                                        spaziodimora.it

                                        1 Reply Last reply
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                                        • arminunruhA
                                          arminunruhA
                                          arminunruh
                                          Global Moderator
                                          wrote on last edited by
                                          #27

                                          image.png

                                          So you did it right, and when I click this link, my email program opens.

                                          Do you think maybe the issue is with your browser? Can you try a different browser, please?

                                          1 Reply Last reply
                                          0

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