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Lay Theme Forum

  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 5.2k Views 3 Watching
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  • O
    O
    openair
    wrote on last edited by
    #5

    Hi @arminunruh , I'm having the same/similar issue today - set a link to mailto: and it straight away changes to https// instead

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    • O
      O
      openair
      wrote on last edited by
      #6

      address is watson-memic.be
      any help / tips much appreciated :)

      • I'm not sure what 'the source method' is that @jpunivers found to work

      Thanks
      Sam

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      • J
        J
        jpunivers
        wrote on last edited by
        #7

        hi @openair,

        If you click on these square brackets, you can change the source code.

        Bildschirmfoto 2024-05-15 um 15.04.13.png

        Here you can set a link 'mailto:openair@openair.com' like Armin explained:

        _screenshot-2024-05-14-at-19.58.06.png

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        • O
          O
          openair
          wrote on last edited by
          #8

          @jpunivers thanks!!

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          • arminunruhA
            arminunruhA
            arminunruh
            Global Moderator
            wrote on last edited by arminunruh
            #9

            mmh oh i see! yes i think i know now why it happens, will release an update later today
            but im not too sure, i will release an update today, can u install it and try if it works then and let me know

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            • J
              J
              jpunivers
              wrote on last edited by
              #10

              Yes, I will do this tomorrow and let you know.

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              • E
                E
                Eloha
                wrote on last edited by
                #11

                Thank you @arminunruh, @jpunivers and @openair for your assistance ! With the new update, I've noticed that it works perfectly ! So, thank u a lot πŸ™ !

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                • J
                  J
                  jpunivers
                  wrote on last edited by
                  #12

                  @arminunruh Yes, it's fixed. Thank you!!

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                  • B
                    B
                    billykioso
                    wrote on last edited by
                    #13

                    It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

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                    • J
                      J
                      jpunivers
                      wrote on last edited by
                      #14

                      @billykioso Can't see a problem. It works.

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                      • B
                        B
                        billykioso
                        wrote on last edited by
                        #15

                        Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

                        1 Reply Last reply
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                        • arminunruhA
                          arminunruhA
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #16

                          Screenshot 2024-09-20 at 13.46.39.png

                          for me it works on my safari on macbook mh

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                          • W
                            W
                            wiuf
                            wrote on last edited by
                            #17

                            hmm I got the same problem. Never before had any problems with this :S

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                            • W
                              W
                              wiuf
                              wrote on last edited by
                              #18

                              okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                              On Tablet & Iphone it's no problem in both browsers :S

                              J 1 Reply Last reply
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                              • W wiuf

                                okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                                On Tablet & Iphone it's no problem in both browsers :S

                                J
                                J
                                jpunivers
                                wrote on last edited by
                                #19

                                @wiuf hi, just post your url and i will have a look.

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                                • arminunruhA
                                  arminunruhA
                                  arminunruh
                                  Global Moderator
                                  wrote on last edited by
                                  #20

                                  does the link in the code look like this?

                                  <a href="mailto:myemail@gmail.com">hello</a>

                                  specifically the href part?
                                  if yes, the code is correct. maybe there is no app configured to open the mailto link

                                  https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

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                                  • arminunruhA
                                    arminunruhA
                                    arminunruh
                                    Global Moderator
                                    wrote on last edited by
                                    #21

                                    Screenshot 2024-12-20 at 14.29.20.png

                                    when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

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                                    • B
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                                      Blurred00
                                      wrote on last edited by
                                      #22

                                      Hi Armin i ve the same problem link was correct but only open a new tab not email

                                      Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

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                                      • arminunruhA
                                        arminunruhA
                                        arminunruh
                                        Global Moderator
                                        wrote on last edited by
                                        #23

                                        can you remove: target="_blank" please and remove data-id="0" too please

                                        usually when you enter just a mailto: link it looks like:

                                        image.png

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                                        • B
                                          B
                                          Blurred00
                                          wrote on last edited by
                                          #24

                                          nothing. The problem is only on computer, on smartphone it work well.

                                          <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

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