mailto: link issue

[Eloha]

Hello,

I noticed an issue with the "mailto:" link. When I input a new email link like "mailto:your@email.com", instead of opening my email program as usual, it opens a new tab to Microsoft.com, Google.com, or Yahoo.com (it varies depending on the email provider). I'm confused because I've always done this and it's worked fine. If you have a solution, I would greatly appreciate it!

Thank you very much !

[jpunivers]

Yes, I can confirm the issue. When 'mailto:...' is entered in the link field, it is not transferred to the code but changed to a www-url. Lay Theme Version: 7.1.3

[arminunruh]

ure talking about two different things i think!

so @Eloha this just comes down to what email program is set as your default program!

@jpunivers

are u sure u are entering it like this? for me this works!

can u go to appearance → themes in /wp-admin/ and make sure u dont have like 2 lay themes installed and have the old version activated or sth

cause i fixed this a very long time ago

[jpunivers]

Thank you, @arminunruh, for taking the time!

Maybe it's a different problem, dunno.
I haven't installed a second lay theme and as you recommended, I deactivated all plugins and cleared the cache before testing.

Yes, the source code method works fine, I will work with it, the "set link" does not work. But maybe I will re-download and re-install the theme in the next days.

WP 6.5.3/ LT 7.1.3

[openair]

Hi @arminunruh , I'm having the same/similar issue today - set a link to mailto: and it straight away changes to https// instead

[openair]

address is watson-memic.be
any help / tips much appreciated :)

• I'm not sure what 'the source method' is that @jpunivers found to work

Thanks
Sam

[jpunivers]

hi @openair,

If you click on these square brackets, you can change the source code.

Here you can set a link 'mailto:openair@openair.com' like Armin explained:

[openair]

@jpunivers thanks!!

[arminunruh]

mmh oh i see! yes i think i know now why it happens, will release an update later today
but im not too sure, i will release an update today, can u install it and try if it works then and let me know

[jpunivers]

Yes, I will do this tomorrow and let you know.

[Eloha]

Thank you @arminunruh, @jpunivers and @openair for your assistance ! With the new update, I've noticed that it works perfectly ! So, thank u a lot 🙏 !

[jpunivers]

@arminunruh Yes, it's fixed. Thank you!!

[billykioso]

It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

[jpunivers]

@billykioso Can't see a problem. It works.

[billykioso]

Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

[arminunruh]

for me it works on my safari on macbook mh

[wiuf]

hmm I got the same problem. Never before had any problems with this :S

[wiuf]

okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
On Tablet & Iphone it's no problem in both browsers :S

[jpunivers]

@wiuf hi, just post your url and i will have a look.

[arminunruh]

does the link in the code look like this?

<a href="mailto:myemail@gmail.com">hello</a>

specifically the href part?
if yes, the code is correct. maybe there is no app configured to open the mailto link

https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.