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Lay Theme Forum

  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 5.2k Views 3 Watching
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  • J
    J
    jpunivers
    wrote on last edited by
    #10

    Yes, I will do this tomorrow and let you know.

    1 Reply Last reply
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    • E
      E
      Eloha
      wrote on last edited by
      #11

      Thank you @arminunruh, @jpunivers and @openair for your assistance ! With the new update, I've noticed that it works perfectly ! So, thank u a lot πŸ™ !

      1 Reply Last reply
      0
      • J
        J
        jpunivers
        wrote on last edited by
        #12

        @arminunruh Yes, it's fixed. Thank you!!

        1 Reply Last reply
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        • B
          B
          billykioso
          wrote on last edited by
          #13

          It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

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          0
          • J
            J
            jpunivers
            wrote on last edited by
            #14

            @billykioso Can't see a problem. It works.

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            • B
              B
              billykioso
              wrote on last edited by
              #15

              Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

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              • arminunruhA
                arminunruhA
                arminunruh
                Global Moderator
                wrote on last edited by
                #16

                Screenshot 2024-09-20 at 13.46.39.png

                for me it works on my safari on macbook mh

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                • W
                  W
                  wiuf
                  wrote on last edited by
                  #17

                  hmm I got the same problem. Never before had any problems with this :S

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                  • W
                    W
                    wiuf
                    wrote on last edited by
                    #18

                    okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                    On Tablet & Iphone it's no problem in both browsers :S

                    J 1 Reply Last reply
                    0
                    • W wiuf

                      okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                      On Tablet & Iphone it's no problem in both browsers :S

                      J
                      J
                      jpunivers
                      wrote on last edited by
                      #19

                      @wiuf hi, just post your url and i will have a look.

                      1 Reply Last reply
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                      • arminunruhA
                        arminunruhA
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #20

                        does the link in the code look like this?

                        <a href="mailto:myemail@gmail.com">hello</a>

                        specifically the href part?
                        if yes, the code is correct. maybe there is no app configured to open the mailto link

                        https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

                        1 Reply Last reply
                        0
                        • arminunruhA
                          arminunruhA
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #21

                          Screenshot 2024-12-20 at 14.29.20.png

                          when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

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                          • B
                            B
                            Blurred00
                            wrote on last edited by
                            #22

                            Hi Armin i ve the same problem link was correct but only open a new tab not email

                            Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

                            1 Reply Last reply
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                            • arminunruhA
                              arminunruhA
                              arminunruh
                              Global Moderator
                              wrote on last edited by
                              #23

                              can you remove: target="_blank" please and remove data-id="0" too please

                              usually when you enter just a mailto: link it looks like:

                              image.png

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                              • B
                                B
                                Blurred00
                                wrote on last edited by
                                #24

                                nothing. The problem is only on computer, on smartphone it work well.

                                <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

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                                0
                                • arminunruhA
                                  arminunruhA
                                  arminunruh
                                  Global Moderator
                                  wrote on last edited by
                                  #25

                                  ok whats the link to the page? i want to take a look myself at ur website

                                  B 1 Reply Last reply
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                                  • arminunruhA arminunruh

                                    ok whats the link to the page? i want to take a look myself at ur website

                                    B
                                    B
                                    Blurred00
                                    wrote on last edited by Blurred00
                                    #26

                                    @arminunruh said in mailto: link issue:

                                    ok whats the link to the page? i want to take a look myself at ur website

                                    spaziodimora.it

                                    1 Reply Last reply
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                                    • arminunruhA
                                      arminunruhA
                                      arminunruh
                                      Global Moderator
                                      wrote on last edited by
                                      #27

                                      image.png

                                      So you did it right, and when I click this link, my email program opens.

                                      Do you think maybe the issue is with your browser? Can you try a different browser, please?

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                                      • arminunruhA
                                        arminunruhA
                                        arminunruh
                                        Global Moderator
                                        wrote on last edited by
                                        #28

                                        I'm talking about this link in the footer here:

                                        image.png

                                        Congratulations on the website. It looks really good.

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                                        • B
                                          B
                                          Blurred00
                                          wrote on last edited by
                                          #29

                                          Hello Armin, sorry for the late reply. I believe the problem is because I don't use an email program on my Mac, just Gmail via web. In fact, it works perfectly on mobile devices.

                                          Thank you for appreciating my work! πŸ₯°

                                          1 Reply Last reply
                                          1

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