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Lay Theme Forum

  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 5.2k Views 3 Watching
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  • W
    W
    wiuf
    wrote on last edited by
    #17

    hmm I got the same problem. Never before had any problems with this :S

    1 Reply Last reply
    0
    • W
      W
      wiuf
      wrote on last edited by
      #18

      okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
      On Tablet & Iphone it's no problem in both browsers :S

      J 1 Reply Last reply
      0
      • W wiuf

        okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
        On Tablet & Iphone it's no problem in both browsers :S

        J
        J
        jpunivers
        wrote on last edited by
        #19

        @wiuf hi, just post your url and i will have a look.

        1 Reply Last reply
        0
        • arminunruhA
          arminunruhA
          arminunruh
          Global Moderator
          wrote on last edited by
          #20

          does the link in the code look like this?

          <a href="mailto:myemail@gmail.com">hello</a>

          specifically the href part?
          if yes, the code is correct. maybe there is no app configured to open the mailto link

          https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

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          0
          • arminunruhA
            arminunruhA
            arminunruh
            Global Moderator
            wrote on last edited by
            #21

            Screenshot 2024-12-20 at 14.29.20.png

            when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

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            • B
              B
              Blurred00
              wrote on last edited by
              #22

              Hi Armin i ve the same problem link was correct but only open a new tab not email

              Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

              1 Reply Last reply
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              • arminunruhA
                arminunruhA
                arminunruh
                Global Moderator
                wrote on last edited by
                #23

                can you remove: target="_blank" please and remove data-id="0" too please

                usually when you enter just a mailto: link it looks like:

                image.png

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                • B
                  B
                  Blurred00
                  wrote on last edited by
                  #24

                  nothing. The problem is only on computer, on smartphone it work well.

                  <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

                  1 Reply Last reply
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                  • arminunruhA
                    arminunruhA
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #25

                    ok whats the link to the page? i want to take a look myself at ur website

                    B 1 Reply Last reply
                    0
                    • arminunruhA arminunruh

                      ok whats the link to the page? i want to take a look myself at ur website

                      B
                      B
                      Blurred00
                      wrote on last edited by Blurred00
                      #26

                      @arminunruh said in mailto: link issue:

                      ok whats the link to the page? i want to take a look myself at ur website

                      spaziodimora.it

                      1 Reply Last reply
                      0
                      • arminunruhA
                        arminunruhA
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #27

                        image.png

                        So you did it right, and when I click this link, my email program opens.

                        Do you think maybe the issue is with your browser? Can you try a different browser, please?

                        1 Reply Last reply
                        0
                        • arminunruhA
                          arminunruhA
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #28

                          I'm talking about this link in the footer here:

                          image.png

                          Congratulations on the website. It looks really good.

                          1 Reply Last reply
                          0
                          • B
                            B
                            Blurred00
                            wrote on last edited by
                            #29

                            Hello Armin, sorry for the late reply. I believe the problem is because I don't use an email program on my Mac, just Gmail via web. In fact, it works perfectly on mobile devices.

                            Thank you for appreciating my work! 🥰

                            1 Reply Last reply
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