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  3. Overflow-y not hidden on captions-wrap

Overflow-y not hidden on captions-wrap

Scheduled Pinned Locked Moved Bug Reports
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  • RichardR
    RichardR
    Richard
    Global Moderator
    wrote on last edited by
    #2

    Dear @samuel-t

    Thank you for the concise thread and for the images used, this helps a lot,
    Makes it more user friendly for others in the future.

    I will forward this right away.

    Additionally to speed up the process, if it is indeed a bug and not external interference from plugins or custom code:

    Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

    All the best & thank you for being a Lay Theme'r!

    Richard

    1 Reply Last reply
    0
    • S
      S
      samuel.t
      wrote on last edited by
      #3

      I unfortunately cannot provide a login since this is page from a customer and we don't have a testing environment setup. But I can provide any information or debug info you need. Currently, following plugins are installed:

      • BackWPup
      • Coming Soon Page, Under Construction & Maintenance Mode by SeedProd
      • InfiniteWP - Client
      • Lay Theme Carousel
      • LiteSpeed Cache
      • Simple Custom CSS
      • WP-Matomo

      None of them should cause the problem described above (also, the overflow wasn't there in past but was introduced with a recent theme update. The plugins are installed long time ago, no issues).

      Only custom CSS snippet added is the fix mentioned here in the thread.

      1 Reply Last reply
      0
      • arminunruhA
        arminunruhA
        arminunruh
        Global Moderator
        wrote on last edited by arminunruh
        #4

        @Richard-Keith said in Overflow-y not hidden on captions-wrap:

        Additionally to speed up the process, if it is indeed a bug and not external interference from plugins or custom code:
        Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

        not needed here,
        thanks for the heads up!
        i'm releasing an update now

        1 Reply Last reply
        0
        • S
          S
          samuel.t
          wrote on last edited by
          #5

          Great - I'll wait for the update and confirm once the problem is resolved.

          1 Reply Last reply
          0
          • S
            S
            samuel.t
            wrote on last edited by
            #6

            Yep, fix works - thank you. Bug can be closed.

            1 Reply Last reply
            0
            • RichardR
              RichardR
              Richard
              Global Moderator
              wrote on last edited by Richard
              #7

              Dear @samuel-t

              Thank you indeed for following up, this is very kind & helps promote the forum :)

              Have a wonderful day
              Best
              Richard

              L 1 Reply Last reply
              0
              • RichardR Richard

                Dear @samuel-t

                Thank you indeed for following up, this is very kind & helps promote the forum :)

                Have a wonderful day
                Best
                Richard

                L
                L
                lilievongruen
                wrote on last edited by
                #8

                Dear @Richard-Keith
                I am experiencing the same issue. Everything is up to date but the scrollbar gets still activated:

                Bildschirmfoto 2020-09-02 um 23.43.04.png

                Source: https://mona.productions/

                Installed/Activated plugins:
                Google Analytics for WordPress by MonsterInsights
                Really Simple SSL
                Simple Post Notes

                Could you have a look at it again? Thank you!

                1 Reply Last reply
                0
                • S
                  S
                  samuel.t
                  wrote on last edited by
                  #9

                  Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

                  L 1 Reply Last reply
                  0
                  • S samuel.t

                    Are you're sure you're running the latest theme? When looking at your page, the fix with "overflow-y: hidden" is not there. When adding it manually through the developers console, the page looks fine.

                    L
                    L
                    lilievongruen
                    wrote on last edited by
                    #10

                    Hi @samuel-t, there is no update available and I am running lay theme 3.4.5.

                    Bildschirmfoto 2020-09-03 um 00.07.30.png

                    I uninstalled the plugin Simple Post Notes…no change so far.

                    1 Reply Last reply
                    0
                    • S
                      S
                      samuel.t
                      wrote on last edited by
                      #11

                      @arminunruh : looks like another class selection is needed:

                      .lay-carousel-sink .single-caption {
                      overflow-y: hidden;
                      }
                      

                      .single-caption instead of .captions-wrap

                      L 1 Reply Last reply
                      0
                      • S samuel.t

                        @arminunruh : looks like another class selection is needed:

                        .lay-carousel-sink .single-caption {
                        overflow-y: hidden;
                        }
                        

                        .single-caption instead of .captions-wrap

                        L
                        L
                        lilievongruen
                        wrote on last edited by
                        #12

                        Thank you @samuel-t, it works on Firefox. Safari is still showing the scrollbar.

                        1 Reply Last reply
                        0
                        • RichardR
                          RichardR
                          Richard
                          Global Moderator
                          wrote on last edited by
                          #13

                          Dear @samuel-t

                          Thanks for following up again and providing interest in this,
                          I will forward this for further inspection

                          @lilievongruen
                          As a 'Must ask" part of debugging, do you have:

                          • any third party plugins that when de-activated change the issue?
                          • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
                          • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

                          Let me know and come to a solution,
                          Until then @lilievongruen thank you for using Lay Theme and your patience

                          Best wishes and a nice weekend

                          Sincerely
                          Richard

                          L 1 Reply Last reply
                          0
                          • RichardR Richard

                            Dear @samuel-t

                            Thanks for following up again and providing interest in this,
                            I will forward this for further inspection

                            @lilievongruen
                            As a 'Must ask" part of debugging, do you have:

                            • any third party plugins that when de-activated change the issue?
                            • any Custom CSS, HTML or JS/jQuery code that when temporarily removed changes the issue?
                            • ( as mentioned before :) , Both the Theme and the Theme's Addon's are all up to date.

                            Let me know and come to a solution,
                            Until then @lilievongruen thank you for using Lay Theme and your patience

                            Best wishes and a nice weekend

                            Sincerely
                            Richard

                            L
                            L
                            lilievongruen
                            wrote on last edited by
                            #14

                            Dear @Richard-Keith,

                            as you suggested, I did temporarily deactivate third party plugins and removed all custom css. The scrollbar was still showing up in Safari.

                            Third party plugins are:
                            Google Analytics for WordPress by MonsterInsights
                            Really Simple SSL

                            Thank you for further inspection!

                            1 Reply Last reply
                            0
                            • RichardR
                              RichardR
                              Richard
                              Global Moderator
                              wrote on last edited by Richard
                              #15

                              Dear @lilievongruen

                              I am inspecting your website and do not see the Scroll bars that have been an issue,
                              Did you update & the problem is solved?

                              Screen Shot 2020-09-08 at 2.12.18 PM.png

                              Would love to know the end result if you are able :)

                              Also any additional question's that may still be causing you issue.

                              Best Wishes
                              Richard

                              L 1 Reply Last reply
                              0
                              • S
                                S
                                samuel.t
                                wrote on last edited by
                                #16

                                .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                                L 1 Reply Last reply
                                0
                                • RichardR Richard

                                  Dear @lilievongruen

                                  I am inspecting your website and do not see the Scroll bars that have been an issue,
                                  Did you update & the problem is solved?

                                  Screen Shot 2020-09-08 at 2.12.18 PM.png

                                  Would love to know the end result if you are able :)

                                  Also any additional question's that may still be causing you issue.

                                  Best Wishes
                                  Richard

                                  L
                                  L
                                  lilievongruen
                                  wrote on last edited by
                                  #17

                                  Dear @Richard-Keith and @samuel-t
                                  the issue is still appearing in Safari, but not in all screen sizes, so when I changed the size of the browser window I got different results.

                                  Bildschirmfoto 2020-09-08 um 14.38.29.png

                                  Thank you, best, Susann

                                  1 Reply Last reply
                                  0
                                  • S samuel.t

                                    .single-caption now has an attribute "overflow-y: hidden". Not sure if this has been inserted with some custom CSS or is from a theme update.

                                    L
                                    L
                                    lilievongruen
                                    wrote on last edited by
                                    #18

                                    Dear @samuel-t the attribute "overflow-y: hidden" has been added by custom css. Theme is up to date.

                                    1 Reply Last reply
                                    0
                                    • RichardR
                                      RichardR
                                      Richard
                                      Global Moderator
                                      wrote on last edited by Richard
                                      #19

                                      Dear @lilievongruen

                                      Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                                      At this point it is the best way forwards.

                                      Sincerely
                                      Richard

                                      L 1 Reply Last reply
                                      0
                                      • RichardR Richard

                                        Dear @lilievongruen

                                        Could you please send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                                        At this point it is the best way forwards.

                                        Sincerely
                                        Richard

                                        L
                                        L
                                        lilievongruen
                                        wrote on last edited by
                                        #20

                                        Dear @Richard-Keith, I just send you an email…thank you!

                                        1 Reply Last reply
                                        0
                                        • arminunruhA
                                          arminunruhA
                                          arminunruh
                                          Global Moderator
                                          wrote on last edited by
                                          #21

                                          hey if you update the carousel addon now, this should be fixed!

                                          1 Reply Last reply
                                          0

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