Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Search
Skins
  • Light
  • Brite
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse

Lay Theme Forum

  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 5.2k Views 3 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • J
    J
    jpunivers
    wrote on last edited by
    #2

    Yes, I can confirm the issue. When 'mailto:...' is entered in the link field, it is not transferred to the code but changed to a www-url. Lay Theme Version: 7.1.3

    1 Reply Last reply
    0
    • arminunruhA
      arminunruhA
      arminunruh
      Global Moderator
      wrote on last edited by
      #3

      ure talking about two different things i think!

      so @Eloha this just comes down to what email program is set as your default program!

      @jpunivers

      Screenshot 2024-05-14 at 19.58.28.png

      are u sure u are entering it like this? for me this works!

      Screenshot 2024-05-14 at 19.58.06.png

      can u go to appearance β†’ themes in /wp-admin/ and make sure u dont have like 2 lay themes installed and have the old version activated or sth

      cause i fixed this a very long time ago

      1 Reply Last reply
      0
      • J
        J
        jpunivers
        wrote on last edited by
        #4

        Thank you, @arminunruh, for taking the time!

        Maybe it's a different problem, dunno.
        I haven't installed a second lay theme and as you recommended, I deactivated all plugins and cleared the cache before testing.

        Yes, the source code method works fine, I will work with it, the "set link" does not work. But maybe I will re-download and re-install the theme in the next days.

        WP 6.5.3/ LT 7.1.3

        1 Reply Last reply
        0
        • O
          O
          openair
          wrote on last edited by
          #5

          Hi @arminunruh , I'm having the same/similar issue today - set a link to mailto: and it straight away changes to https// instead

          1 Reply Last reply
          0
          • O
            O
            openair
            wrote on last edited by
            #6

            address is watson-memic.be
            any help / tips much appreciated :)

            • I'm not sure what 'the source method' is that @jpunivers found to work

            Thanks
            Sam

            1 Reply Last reply
            0
            • J
              J
              jpunivers
              wrote on last edited by
              #7

              hi @openair,

              If you click on these square brackets, you can change the source code.

              Bildschirmfoto 2024-05-15 um 15.04.13.png

              Here you can set a link 'mailto:openair@openair.com' like Armin explained:

              _screenshot-2024-05-14-at-19.58.06.png

              1 Reply Last reply
              0
              • O
                O
                openair
                wrote on last edited by
                #8

                @jpunivers thanks!!

                1 Reply Last reply
                0
                • arminunruhA
                  arminunruhA
                  arminunruh
                  Global Moderator
                  wrote on last edited by arminunruh
                  #9

                  mmh oh i see! yes i think i know now why it happens, will release an update later today
                  but im not too sure, i will release an update today, can u install it and try if it works then and let me know

                  1 Reply Last reply
                  0
                  • J
                    J
                    jpunivers
                    wrote on last edited by
                    #10

                    Yes, I will do this tomorrow and let you know.

                    1 Reply Last reply
                    0
                    • E
                      E
                      Eloha
                      wrote on last edited by
                      #11

                      Thank you @arminunruh, @jpunivers and @openair for your assistance ! With the new update, I've noticed that it works perfectly ! So, thank u a lot πŸ™ !

                      1 Reply Last reply
                      0
                      • J
                        J
                        jpunivers
                        wrote on last edited by
                        #12

                        @arminunruh Yes, it's fixed. Thank you!!

                        1 Reply Last reply
                        0
                        • B
                          B
                          billykioso
                          wrote on last edited by
                          #13

                          It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

                          1 Reply Last reply
                          0
                          • J
                            J
                            jpunivers
                            wrote on last edited by
                            #14

                            @billykioso Can't see a problem. It works.

                            1 Reply Last reply
                            0
                            • B
                              B
                              billykioso
                              wrote on last edited by
                              #15

                              Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

                              1 Reply Last reply
                              0
                              • arminunruhA
                                arminunruhA
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #16

                                Screenshot 2024-09-20 at 13.46.39.png

                                for me it works on my safari on macbook mh

                                1 Reply Last reply
                                0
                                • W
                                  W
                                  wiuf
                                  wrote on last edited by
                                  #17

                                  hmm I got the same problem. Never before had any problems with this :S

                                  1 Reply Last reply
                                  0
                                  • W
                                    W
                                    wiuf
                                    wrote on last edited by
                                    #18

                                    okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                                    On Tablet & Iphone it's no problem in both browsers :S

                                    J 1 Reply Last reply
                                    0
                                    • W wiuf

                                      okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                                      On Tablet & Iphone it's no problem in both browsers :S

                                      J
                                      J
                                      jpunivers
                                      wrote on last edited by
                                      #19

                                      @wiuf hi, just post your url and i will have a look.

                                      1 Reply Last reply
                                      0
                                      • arminunruhA
                                        arminunruhA
                                        arminunruh
                                        Global Moderator
                                        wrote on last edited by
                                        #20

                                        does the link in the code look like this?

                                        <a href="mailto:myemail@gmail.com">hello</a>

                                        specifically the href part?
                                        if yes, the code is correct. maybe there is no app configured to open the mailto link

                                        https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

                                        1 Reply Last reply
                                        0
                                        • arminunruhA
                                          arminunruhA
                                          arminunruh
                                          Global Moderator
                                          wrote on last edited by
                                          #21

                                          Screenshot 2024-12-20 at 14.29.20.png

                                          when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

                                          1 Reply Last reply
                                          0

                                          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                                          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                                          With your input, this post could be even better πŸ’—

                                          Register Login
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes


                                          Online Users
                                          I
                                          itsbadjujuju
                                          Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                                          laytheme.com
                                          • Login

                                          • Don't have an account? Register

                                          • Login or register to search.
                                          • First post
                                            Last post
                                          0
                                          • Recent
                                          • Tags
                                          • Popular
                                          • Users
                                          • Search