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Lay Theme Forum

  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 5.2k Views 3 Watching
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  • arminunruhA
    arminunruhA
    arminunruh
    Global Moderator
    wrote on last edited by
    #16

    Screenshot 2024-09-20 at 13.46.39.png

    for me it works on my safari on macbook mh

    1 Reply Last reply
    0
    • W
      W
      wiuf
      wrote on last edited by
      #17

      hmm I got the same problem. Never before had any problems with this :S

      1 Reply Last reply
      0
      • W
        W
        wiuf
        wrote on last edited by
        #18

        okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
        On Tablet & Iphone it's no problem in both browsers :S

        J 1 Reply Last reply
        0
        • W wiuf

          okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
          On Tablet & Iphone it's no problem in both browsers :S

          J
          J
          jpunivers
          wrote on last edited by
          #19

          @wiuf hi, just post your url and i will have a look.

          1 Reply Last reply
          0
          • arminunruhA
            arminunruhA
            arminunruh
            Global Moderator
            wrote on last edited by
            #20

            does the link in the code look like this?

            <a href="mailto:myemail@gmail.com">hello</a>

            specifically the href part?
            if yes, the code is correct. maybe there is no app configured to open the mailto link

            https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

            1 Reply Last reply
            0
            • arminunruhA
              arminunruhA
              arminunruh
              Global Moderator
              wrote on last edited by
              #21

              Screenshot 2024-12-20 at 14.29.20.png

              when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

              1 Reply Last reply
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              • B
                B
                Blurred00
                wrote on last edited by
                #22

                Hi Armin i ve the same problem link was correct but only open a new tab not email

                Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

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                • arminunruhA
                  arminunruhA
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #23

                  can you remove: target="_blank" please and remove data-id="0" too please

                  usually when you enter just a mailto: link it looks like:

                  image.png

                  1 Reply Last reply
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                  • B
                    B
                    Blurred00
                    wrote on last edited by
                    #24

                    nothing. The problem is only on computer, on smartphone it work well.

                    <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

                    1 Reply Last reply
                    0
                    • arminunruhA
                      arminunruhA
                      arminunruh
                      Global Moderator
                      wrote on last edited by
                      #25

                      ok whats the link to the page? i want to take a look myself at ur website

                      B 1 Reply Last reply
                      0
                      • arminunruhA arminunruh

                        ok whats the link to the page? i want to take a look myself at ur website

                        B
                        B
                        Blurred00
                        wrote on last edited by Blurred00
                        #26

                        @arminunruh said in mailto: link issue:

                        ok whats the link to the page? i want to take a look myself at ur website

                        spaziodimora.it

                        1 Reply Last reply
                        0
                        • arminunruhA
                          arminunruhA
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #27

                          image.png

                          So you did it right, and when I click this link, my email program opens.

                          Do you think maybe the issue is with your browser? Can you try a different browser, please?

                          1 Reply Last reply
                          0
                          • arminunruhA
                            arminunruhA
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #28

                            I'm talking about this link in the footer here:

                            image.png

                            Congratulations on the website. It looks really good.

                            1 Reply Last reply
                            0
                            • B
                              B
                              Blurred00
                              wrote on last edited by
                              #29

                              Hello Armin, sorry for the late reply. I believe the problem is because I don't use an email program on my Mac, just Gmail via web. In fact, it works perfectly on mobile devices.

                              Thank you for appreciating my work! 🥰

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                              1

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                              With your input, this post could be even better 💗

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