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  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 5.2k Views 3 Watching
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  • arminunruhA
    arminunruhA
    arminunruh
    Global Moderator
    wrote on last edited by arminunruh
    #9

    mmh oh i see! yes i think i know now why it happens, will release an update later today
    but im not too sure, i will release an update today, can u install it and try if it works then and let me know

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    0
    • J
      J
      jpunivers
      wrote on last edited by
      #10

      Yes, I will do this tomorrow and let you know.

      1 Reply Last reply
      0
      • E
        E
        Eloha
        wrote on last edited by
        #11

        Thank you @arminunruh, @jpunivers and @openair for your assistance ! With the new update, I've noticed that it works perfectly ! So, thank u a lot πŸ™ !

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        • J
          J
          jpunivers
          wrote on last edited by
          #12

          @arminunruh Yes, it's fixed. Thank you!!

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          • B
            B
            billykioso
            wrote on last edited by
            #13

            It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

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            • J
              J
              jpunivers
              wrote on last edited by
              #14

              @billykioso Can't see a problem. It works.

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              • B
                B
                billykioso
                wrote on last edited by
                #15

                Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

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                • arminunruhA
                  arminunruhA
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #16

                  Screenshot 2024-09-20 at 13.46.39.png

                  for me it works on my safari on macbook mh

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                  • W
                    W
                    wiuf
                    wrote on last edited by
                    #17

                    hmm I got the same problem. Never before had any problems with this :S

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                    • W
                      W
                      wiuf
                      wrote on last edited by
                      #18

                      okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                      On Tablet & Iphone it's no problem in both browsers :S

                      J 1 Reply Last reply
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                      • W wiuf

                        okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                        On Tablet & Iphone it's no problem in both browsers :S

                        J
                        J
                        jpunivers
                        wrote on last edited by
                        #19

                        @wiuf hi, just post your url and i will have a look.

                        1 Reply Last reply
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                        • arminunruhA
                          arminunruhA
                          arminunruh
                          Global Moderator
                          wrote on last edited by
                          #20

                          does the link in the code look like this?

                          <a href="mailto:myemail@gmail.com">hello</a>

                          specifically the href part?
                          if yes, the code is correct. maybe there is no app configured to open the mailto link

                          https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

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                          • arminunruhA
                            arminunruhA
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #21

                            Screenshot 2024-12-20 at 14.29.20.png

                            when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

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                            • B
                              B
                              Blurred00
                              wrote on last edited by
                              #22

                              Hi Armin i ve the same problem link was correct but only open a new tab not email

                              Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

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                              • arminunruhA
                                arminunruhA
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #23

                                can you remove: target="_blank" please and remove data-id="0" too please

                                usually when you enter just a mailto: link it looks like:

                                image.png

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                                • B
                                  B
                                  Blurred00
                                  wrote on last edited by
                                  #24

                                  nothing. The problem is only on computer, on smartphone it work well.

                                  <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

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                                  • arminunruhA
                                    arminunruhA
                                    arminunruh
                                    Global Moderator
                                    wrote on last edited by
                                    #25

                                    ok whats the link to the page? i want to take a look myself at ur website

                                    B 1 Reply Last reply
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                                    • arminunruhA arminunruh

                                      ok whats the link to the page? i want to take a look myself at ur website

                                      B
                                      B
                                      Blurred00
                                      wrote on last edited by Blurred00
                                      #26

                                      @arminunruh said in mailto: link issue:

                                      ok whats the link to the page? i want to take a look myself at ur website

                                      spaziodimora.it

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                                      • arminunruhA
                                        arminunruhA
                                        arminunruh
                                        Global Moderator
                                        wrote on last edited by
                                        #27

                                        image.png

                                        So you did it right, and when I click this link, my email program opens.

                                        Do you think maybe the issue is with your browser? Can you try a different browser, please?

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                                        • arminunruhA
                                          arminunruhA
                                          arminunruh
                                          Global Moderator
                                          wrote on last edited by
                                          #28

                                          I'm talking about this link in the footer here:

                                          image.png

                                          Congratulations on the website. It looks really good.

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                                          0

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                                          With your input, this post could be even better πŸ’—

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