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Lay Theme Forum

  1. Home
  2. Bug Reports
  3. mailto: link issue

mailto: link issue

Scheduled Pinned Locked Moved Bug Reports
29 Posts 7 Posters 5.2k Views 3 Watching
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  • B
    B
    billykioso
    wrote on last edited by
    #13

    It seems that this issue has returned? My "mailto:" link is no longer working on https://patternsofmigration.com/online-exhibition/ It's the styled button link towards the bottom of the page... I also tried it unstyled, with the same problem

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    0
    • J
      J
      jpunivers
      wrote on last edited by
      #14

      @billykioso Can't see a problem. It works.

      1 Reply Last reply
      0
      • B
        B
        billykioso
        wrote on last edited by
        #15

        Yes, it seems to work on my phone, but it doesn't work on any browser on my Macbook. But thank you for looking!

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        • arminunruhA
          arminunruhA
          arminunruh
          Global Moderator
          wrote on last edited by
          #16

          Screenshot 2024-09-20 at 13.46.39.png

          for me it works on my safari on macbook mh

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          • W
            W
            wiuf
            wrote on last edited by
            #17

            hmm I got the same problem. Never before had any problems with this :S

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            • W
              W
              wiuf
              wrote on last edited by
              #18

              okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
              On Tablet & Iphone it's no problem in both browsers :S

              J 1 Reply Last reply
              0
              • W wiuf

                okay i get crazy. Google Chrome ist uptodate, Safari up to date. But mailto link is not working.
                On Tablet & Iphone it's no problem in both browsers :S

                J
                J
                jpunivers
                wrote on last edited by
                #19

                @wiuf hi, just post your url and i will have a look.

                1 Reply Last reply
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                • arminunruhA
                  arminunruhA
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #20

                  does the link in the code look like this?

                  <a href="mailto:myemail@gmail.com">hello</a>

                  specifically the href part?
                  if yes, the code is correct. maybe there is no app configured to open the mailto link

                  https://support.apple.com/en-us/102362#:~:text=From the Mail menu in,reader” pop-up menu.

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                  • arminunruhA
                    arminunruhA
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #21

                    Screenshot 2024-12-20 at 14.29.20.png

                    when creating a mailto link with lay theme i see the code is correct. make sure to also use the latest lay version and then create a link

                    1 Reply Last reply
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                    • B
                      B
                      Blurred00
                      wrote on last edited by
                      #22

                      Hi Armin i ve the same problem link was correct but only open a new tab not email

                      Screenshot 2025-11-13 alle 14.20.09.png Screenshot 2025-11-13 alle 14.20.19.png

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                      • arminunruhA
                        arminunruhA
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #23

                        can you remove: target="_blank" please and remove data-id="0" too please

                        usually when you enter just a mailto: link it looks like:

                        image.png

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                        • B
                          B
                          Blurred00
                          wrote on last edited by
                          #24

                          nothing. The problem is only on computer, on smartphone it work well.

                          <p class="_Descrizione" style="text-align: left;"><a rel="noopener" href="mailto:info@spaziodimora.it">info@spaziodimora.it</a></p>

                          1 Reply Last reply
                          0
                          • arminunruhA
                            arminunruhA
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #25

                            ok whats the link to the page? i want to take a look myself at ur website

                            B 1 Reply Last reply
                            0
                            • arminunruhA arminunruh

                              ok whats the link to the page? i want to take a look myself at ur website

                              B
                              B
                              Blurred00
                              wrote on last edited by Blurred00
                              #26

                              @arminunruh said in mailto: link issue:

                              ok whats the link to the page? i want to take a look myself at ur website

                              spaziodimora.it

                              1 Reply Last reply
                              0
                              • arminunruhA
                                arminunruhA
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #27

                                image.png

                                So you did it right, and when I click this link, my email program opens.

                                Do you think maybe the issue is with your browser? Can you try a different browser, please?

                                1 Reply Last reply
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                                • arminunruhA
                                  arminunruhA
                                  arminunruh
                                  Global Moderator
                                  wrote on last edited by
                                  #28

                                  I'm talking about this link in the footer here:

                                  image.png

                                  Congratulations on the website. It looks really good.

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                                  • B
                                    B
                                    Blurred00
                                    wrote on last edited by
                                    #29

                                    Hello Armin, sorry for the late reply. I believe the problem is because I don't use an email program on my Mac, just Gmail via web. In fact, it works perfectly on mobile devices.

                                    Thank you for appreciating my work! 🥰

                                    1 Reply Last reply
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